Strategic Operations Lead, Tier 1 Banks

Socure•New York, NY

4d•$135,000 - $155,000

About The Position

Socure is seeking a Strategic Operations Lead, Tier 1 Banks to act as a force multiplier for their Tier 1 Banks segment. This role is positioned at the intersection of Go-To-Market (GTM) execution and strategy. The individual will support leadership by driving operational rigor, enabling customer-facing deliverables, developing AI tooling, and identifying opportunities to accelerate growth. This position is ideal for someone looking to transition from finance or consulting into a high-impact operating role within a pre-IPO company, offering significant exposure to senior leadership, customers, and cross-functional teams. The role requires a generalist approach, essentially functioning as the chief of staff for the General Manager (GM) of the Tier 1 Banks segment.

Requirements

2–4 years of experience (or 1–2 years post-MBA) in consulting, investment banking, private equity, or other a highly analytical role
Experience working in demanding, high-performance environments
Highly analytical with strong financial modeling and problem-solving skills
Exceptional communication and stakeholder management abilities
Strong organizational skills with the ability to manage multiple priorities
High attention to detail with a bias toward action
Take ownership and operate with a “founder mentality”
Deeply customer-focused and connect their work to revenue outcomes
Thrive in ambiguity and move quickly to solve problems
Continuously learn, iterate, and improve
Understand how the full business (Product, GTM, Data Science) connects to drive results

Responsibilities

Own project management of key deliverables including QBRs, roadshows, renewals, POV readouts, and RFPs
Support renewal strategy through sensitivity modeling, pricing analysis, and risk identification
Partner on white space analysis to identify expansion opportunities across accounts
Lead efforts to maintain rigorous pipeline hygiene and reporting accuracy
Drive operating cadence (weekly team meetings, deal reviews, internal QBRs)
Track follow-ups and ensure accountability across the pod
Act as liaison with Marketing on campaign planning, execution, and performance tracking
Coordinate event targeting, invites, and post-event follow-up
Partner with Sales, Solutions Consulting, Customer Success, RevOps, and Finance to ensure aligned execution
Identify process gaps and drive continuous improvement initiatives
Support development and implementation of AI tools and automation strategies
Handle ad-hoc operational needs
Provide day-to-day leverage for pod leaders through scheduling, prioritization, and project tracking
Take ownership of ambiguous, high-impact initiatives and drive them to completion