Strategic Marketing Account Manager

Fervor•Kansas City, MO

6h•Hybrid

About The Position

At Fervor, we use our marketing and advertising expertise to impact the world for good. We're a strategy-first agency that partners with nonprofits and purpose-driven brands to align their message, clarify their voice, and move their mission forward. We're looking for a Strategic Marketing Account Manager who leads with insight, not just instinct, and who sees client relationships as opportunities to drive real organizational growth. This is a high-trust, consultative role that combines strategic thinking, relationship management, and operational execution. You’ll lead a portfolio of nonprofit and faith-based clients, serving as the primary point of strategic partnership between their organization and Fervor. You’ll guide conversations at both tactical and executive levels, helping clients connect marketing decisions to organizational priorities, growth initiatives, and long-term mission outcomes. You’ll bring perspective, ask thoughtful questions, challenge assumptions when needed, and proactively identify opportunities that move clients forward. Yes, you’ll manage the work. But more importantly, you’ll shape the thinking behind it.

Requirements

Experience in an agency, consulting, or strategic marketing role
Track record of growing client relationships, not just maintaining them
Excellent communicator, written, spoken, and in a room
Knows how to manage up, speak truth in love, and say "no" with confidence
Curious, collaborative, and brings a "we > me" mindset
Sees problems before they happen and already has a plan

Nice To Haves

Experience in an agency, consulting, or strategic marketing role
You've been in agency or consulting work long enough to know the difference between a client who needs a plan and a client who needs a new way of thinking.
You lead with questions before you lead with answers.
You're comfortable in the room with senior leaders and just as comfortable rolling up your sleeves when the work needs it.
You think in strategy first and tactics second
Worked with nonprofits or faith-based organizations (bonus!)

Responsibilities

Serve as the primary strategic advisor for your client portfolio, building deep, trust-based relationships with key stakeholders and executive leadership teams
Develop a strong understanding of each client’s mission, organizational priorities, audience landscape, growth goals, and competitive environment
Lead strategic conversations that help clients move beyond reactive marketing toward intentional growth strategies
Anticipate client needs, identify risks or opportunities early, and proactively bring recommendations to the table
Navigate challenging conversations with wisdom, clarity, and confidence while maintaining strong relational trust
Maintain a regular cadence of strategic business reviews to evaluate performance, align priorities, identify growth opportunities, and strengthen long-term partnerships
Partner closely with Fervor’s internal creative, strategy, media, and contractor teams to ensure projects are delivered on time, on strategy, and aligned with client objectives
Leverage AI tools, systems, agents, and internal resources to consistently execute quality marketing, communication and fundraising, client outcomes
Ensure alignment between stakeholders, timelines, deliverables, and expectations across all phases of work
Maintain visibility across multiple moving projects while keeping communication proactive and organized
Identify opportunities for expanded engagement, new initiatives, campaign evolution, and additional strategic support
Develop account growth plans aligned with client vision and organizational objectives
Help clients connect marketing and fundraising efforts to measurable organizational outcomes including awareness, engagement, fundraising, attendance, recruitment, or donor development
Bring strategic insight across messaging, branding, digital marketing, advertising, content, and audience engagement
Protect account health through strong scope management, resource allocation, and profitability awareness
Support contract renewals, amendments, and ongoing account planning conversations
Ensure client expectations, deliverables, and commitments remain clear and aligned throughout engagements
Advocate for both client success and internal team sustainability
Embrace operational excellence through goal tracking, task management, documentation, and strategic planning best practices