Strategic Marketing Account Manager

Fervor•Kansas City, MO

13h•Hybrid

About The Position

We are seeking a Strategic Marketing Account Manager to join Fervor, a strategy-first agency that partners with nonprofits and purpose-driven brands. This role combines strategic thinking, relationship management, and operational execution to help faith-led organizations grow their impact. The ideal candidate will lead with insight, shape strategy, and foster client relationships that drive organizational growth. You will serve as the primary strategic partner between clients and Fervor, guiding conversations at tactical and executive levels, connecting marketing decisions to organizational priorities, and proactively identifying opportunities for client advancement.

Requirements

Experience in an agency, consulting, or strategic marketing role.
Track record of growing client relationships, not just maintaining them.
Thinks in strategy first and tactics second.
Excellent communicator, written, spoken, and in a room.
Knows how to manage up, speak truth in love, and say "no" with confidence.
Curious, collaborative, and brings a "we > me" mindset.
Sees problems before they happen and already has a plan.

Nice To Haves

Experience with nonprofits or faith-based organizations.

Responsibilities

Serve as the primary strategic advisor for your client portfolio, building deep, trust-based relationships with key stakeholders and executive leadership teams.
Develop a strong understanding of each client’s mission, organizational priorities, audience landscape, growth goals, and competitive environment.
Lead strategic conversations that help clients move beyond reactive marketing toward intentional growth strategies.
Anticipate client needs, identify risks or opportunities early, and proactively bring recommendations to the table.
Navigate challenging conversations with wisdom, clarity, and confidence while maintaining strong relational trust.
Maintain a regular cadence of strategic business reviews to evaluate performance, align priorities, identify growth opportunities, and strengthen long-term partnerships.
Partner closely with Fervor’s internal creative, strategy, media, and contractor teams to ensure projects are delivered on time, on strategy, and aligned with client objectives.
Leverage AI tools, systems, agents, and internal resources to consistently execute quality marketing, communication and fundraising, client outcomes.
Ensure alignment between stakeholders, timelines, deliverables, and expectations across all phases of work.
Maintain visibility across multiple moving projects while keeping communication proactive and organized.
Identify opportunities for expanded engagement, new initiatives, campaign evolution, and additional strategic support.
Develop account growth plans aligned with client vision and organizational objectives.
Help clients connect marketing and fundraising efforts to measurable organizational outcomes including awareness, engagement, fundraising, attendance, recruitment, or donor development.
Bring strategic insight across messaging, branding, digital marketing, advertising, content, and audience engagement.
Protect account health through strong scope management, resource allocation, and profitability awareness.
Support contract renewals, amendments, and ongoing account planning conversations.
Ensure client expectations, deliverables, and commitments remain clear and aligned throughout engagements.
Advocate for both client success and internal team sustainability.
Embrace operational excellence through goal tracking, task management, documentation, and strategic planning best practices.