Strategic Maintenance Manager Job

BEST Logistics Group•Kernersville, NC
•$85,000 - $90,000

About The Position

This role is responsible for managing maintenance systems, analyzing data to improve reliability, standardizing processes, managing vendors, and developing the technical workforce. The goal is to ensure efficient and cost-effective fleet maintenance operations through data-driven strategies and proactive measures.

Requirements

  • Minimum 5–7 years of experience in fleet maintenance operations.
  • At least 3 years in a data-driven, or supervisory capacity.
  • Expert-level proficiency in data analysis tools (such as Excel, Power BI, or Tableau).
  • Proficient and well versed in tools for maintenance cost tracking software (such as Dossier, TMT, Maximo, Cetaris etc.).
  • Strong analytical thinking.
  • Excellent cross-functional communication skills.
  • Project management experience.
  • A deep understanding of heavy-duty vehicle systems or equipment mechanics.

Responsibilities

  • Serve as system administrator for the maintenance software and KPI tracking.
  • Monitor data integrity by ensuring technicians properly log labor hours, fault codes, parts usage, and repair notes.
  • Build, maintain, and distribute data dashboards and performance reports for executive leadership.
  • Track fleet asset data to show recurring mechanical failures and premature component wear.
  • Conduct failure analysis on repeating maintenance issues and implement systemic fixes across the fleet.
  • Test and evaluate new parts, lubricants, or technologies to extend asset life and improve fuel efficiency or safety.
  • Establish and continuously refine the scope, checklist items, and intervals for all Preventative Maintenance schedules.
  • Work with DOM to write and implement SOPs for diagnostics and repairs to ensure uniform quality across all shifts, locations and service trucks.
  • Align PM schedules with operations to maximize equipment utilization and schedule maintenance windows proactively.
  • Evaluate national account vendors, parts suppliers, and third-party repair shops on pricing compliance, turnaround times, and quality.
  • Collaborate with the parts department to establish optimal stocking levels based on predictive maintenance modeling.
  • Co-Manage the fleet warranty recovery process, ensuring all eligible claims are tracked and filed with manufacturers for maximum reimbursement.
  • Identify technical skill gaps on the maintenance team through performance and repair data analysis.
  • Design and coordinate ongoing technical training programs, equipment certifications, and safety modules for the shop foreman and technicians.
  • Prepare the technical workforce for incoming asset technologies, such as advanced electrical architectures or alternative-fuel systems.
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