Strategic Insights Associate

Ericsson•Plano, TX

5d•Onsite

About The Position

As a Senior Analyst in SBA, you will lead high-impact, time-boxed sprints to inform the decisions of America’s largest communications service providers and Ericsson’s internal leaders. This role is ideal for a successful management consultant ready to step into a tech company and lead the AI transformation—converging consulting skills, industry insight, data-driven analysis and native use of AI. You will own problem solving end-to-end, leading high-performing cross-functional teams, and productize insights so our sales organization can scale impact across accounts.

Requirements

3+ years in top-tier strategy/management consulting or equivalent high-impact internal strategy roles; track record of leading ambiguous problem spaces to clear, defensible answers.
Expertise in structured problem solving, analytics, and communicating complex technical concepts in business terms.
Demonstrated ability to manage multiple customer engagements with a focus on delivering measurable business outcomes.
Experience working in fast-paced, competitive environments with an ability to prioritize ruthlessly and deliver results at speed.
Excellent communication skills, including concise and compelling storytelling tailored for executive audiences.
Familiarity with AI-enabled delivery frameworks, including usage of tools, workflows, prompts, and guardrails.
Bachelor’s or Master’s in Computer Science, Electrical Engineering, Data Science, or related field.

Responsibilities

Lead multiple data-driven customer engagements; capture and share outcomes, lessons learned, and updates to prompts/templates.
Partner with technical experts across Strategy & Technology to translate network performance and solution choices into clear business value for customers.
Coach team members in structured problem solving, analytics, and executive communication to elevate synthesis and storytelling capabilities.
Drive cultural excellence and inclusion as a culture carrier within the SBA team, fostering collaboration and high performance.
Contribute to Ericsson’s strategic priorities by developing data-backed theses and thought leadership.
Foster a culture of AI-first delivery by piloting new automation tools, codifying best practices, and embedding quality gates into day-to-day workflows.
Deliver clear and compelling executive-level communication, translating complex technology topics into business value through concise storytelling.

Benefits

Choice of three medical plan options
Dental plan option
Company credits towards medical and dental premiums
401(k) Plan with automatic 3% company contribution
401(k) match $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
Company credits for basic life insurance and basic accidental death and dismemberment coverage
Company credits for short-term and long-term disability coverage
Option to participate in Ericsson’s Stock Purchase Plan
15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs