Strategic Business Insights Manager

Ericsson • Plano, TX

11d • Onsite

About The Position

As a Manager in SNBA, you will lead high-impact, time-boxed sprints with America’s largest communications service providers and internal leaders. This role is ideal for a successful management consultant ready to step into a tech company and lead the AI transformation—designing the playbooks, workflows, and assets others will use—rather than being the object of it. You will own problem solving end-to-end, coach high-performing cross-functional teams, and productize insights so our sales organization can scale impact across accounts.

Requirements

• Bachelor’s or Master’s in Computer Science, Electrical Engineering, Data Science, or related field.
• 5+ years in top-tier strategy/management consulting or equivalent high-impact internal strategy roles; track record of leading ambiguous problem spaces to clear, defensible answers.
• Strong executive communication and storytelling; ability to translate complex technical topics into crisp business implications and recommendations.
• Hands-on analytics competence (e.g., Excel modeling, data visualization; comfort working with analysts using Python/SQL/BI tools) and an instinct for data quality.
• Demonstrated experience building reusable assets (models, templates, playbooks) that scale impact beyond a single engagement.
• Familiarity with telecom, networks, or adjacent tech domains; ability to quickly gain depth in topics like RAN TCO, modernization sequencing, FWA economics, or 5G+Fiber.
• Practical experience using or guiding GenAI/ML-enabled workflows in analysis, research, or content generation; appetite to experiment and industrialize.
• Stakeholder leadership: proven ability to manage senior clients and cross-functional internal partners; calm under pressure and decisive in trade-offs.
• People leadership: coaching analysts/associates; develop high-quality deliverables in complex workstreams; nurturing apprenticeship and feedback culture.
• Outcome orientation: focus on business results (revenue growth, margin, price realization, cycle-time reduction) and rigorous measurement of impact.

Responsibilities

• Lead executive-facing customer sprints that quantify the value of technology choices (performance, cost, risk) and drive outcomes such as RFP wins, CapEx reallocation to wireless, and premium price realization.
• Own problem framing, analytics, and storyline—from hypothesis to executive-ready recommendations—with clear “make or save money” logic.
• Build reusable, AI-enabled models and insight packs (e.g., RAN modernization ROI, FWA scenarios, competitive benchmarks) that reduce cycle time and raise quality.
• Deliver multiple data-driven customer engagements leveraging AI tools; capture and share outcomes, lessons learned, and updates to prompts/templates.
• Partner with technical experts across Strategy & Technology to translate network performance and solution choices into business value for customers.
• Coach junior team members in structured problem solving, analytics, and executive communication; raise the bar for synthesis and storytelling.
• Engage senior stakeholders (internal/external), negotiate scope and timelines of projects, and manage risks to deliver on time with high satisfaction.
• Contribute to Ericsson’s strategic bets (e.g., TAM expansion, 5G+Fiber convergence, beyond connectivity) with data-backed theses and thought leadership.
• Foster a culture of AI-first delivery: pilot new tools, codify best practices, and embed automation and quality gates into day-to-day workflows.

Benefits

• Choice of three medical plan options
• Dental plan option
• Company credits towards medical and dental premiums
• 401(k) Plan with automatic 3% company contribution
• 401(k) matching $1 for $1 on the first 3% of eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
• Company credits for basic life insurance
• Company credits for basic accidental death and dismemberment coverage
• Company credits for short-term and long-term disability coverage
• Stock Purchase Plan
• 15 days of accrued vacation
• Up to 3 personal days per year
• 11 annual holidays
• 8 hours of volunteer time
• 80 hours of sick time annually
• Up to 16 weeks of paid maternity leave
• 6 weeks of parental or adoption leave at 100% of pay
• Financial wellness programs
• Educational assistance
• Matching gifts
• Recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level