Strategic Initiatives Program Manager

U.S. Bank • Atlanta, GA

5d • Hybrid

About The Position

The Strategic Initiatives Program Manager joins the Strategic Initiatives team within U.S. Bank’s Strategic Solutions portfolio. The team designs and delivers transformational initiatives for Transaction Processing and Shared Services (TPSS), aiming to improve efficiency, reduce expenses, mitigate risk and regulatory issues, and enhance customer and employee experience. Initiatives range from solving complex strategic problems to leading large, multi-year programs across the bank.

Working collaboratively with stakeholders, partners, and colleagues across Operations, the Program Manager serves as a trusted advisor to leaders and business partners. Reporting to a portfolio director, the role leads initiatives through ideation, scoping, funding, execution, and benefit delivery; applies bank standards for project deliverables, progress reporting, risks, and issues; and provides governance and performance monitoring. The role also contributes expertise and thought leadership to the broader team and supports the development of the team’s strategy and execution.

The position requires working from a U.S. Bank location three or more days per week and may involve travel of up to 25%.

Requirements

• Bachelor’s degree or equivalent work experience.
• Six or more years of related experience.
• Strategic, analytical, problem-solving, and storyboarding skills.
• Ability to influence without authority using a positive, consultative approach with clients and team members.
• Ability to work effectively amid ambiguity and adapt to change.
• Detail orientation and excellent organizational skills.
• Excellent written and verbal communication skills.
• Proficiency in project management software, Jira, and Microsoft Office, including Excel and PowerPoint.
• Commitment to professional development through ongoing education.
• Ability and willingness to travel up to 25%.
• Ability to work from a U.S. Bank location three or more days per week.

Nice To Haves

• Experience managing strategic and operational transformations.
• Experience in the banking industry, operations, or contracting or consulting firms.
• Master’s degree or equivalent work experience.
• Proficiency in productivity tools and applications.

Responsibilities

• Design, execute, and deliver one or more initiatives supporting TPSS strategic priorities.
• Lead initiatives through ideation, scoping, capital and operating expense funding, execution, and benefit delivery.
• Use and promote bank standards for developing deliverables, managing projects, reporting progress, and managing risks and issues.
• Create reporting that meets stakeholder needs.
• Provide governance across initiatives.
• Monitor and report program performance and progress in Jira.
• Build trusted relationships with senior leaders and key business partners.
• Contribute experience, learnings, and thought leadership to the Strategic Initiatives team on industry topics, best practices, and analytics.
• Support the shaping of the Strategic Initiatives team’s strategy and execution.

Benefits

• Healthcare coverage, including medical, dental, and vision.
• Basic and optional term life insurance.
• Short-term and long-term disability coverage.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation of two to five weeks depending on salary grade and tenure.
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
• Incentive and recognition programs.
• Equity stock purchase program.
• Pension, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level