Strategic Enterprise Relationship Manager (Tech & AI Enabled Data)

RELX•Home based-New Jersey, NJ

21d•$108,339 - $173,061•Remote

About The Position

Nexis Solutions, part of LexisNexis and the global RELX corporate family, connects customers with market-leading data through scalable solutions, including the Nexis research platform. The Strategic Enterprise Relationship Manager owns and strengthens high-priority enterprise relationships, developing trusted executive partnerships, deep account understanding, customer adoption, and value realization. The role helps customers achieve measurable outcomes through long-term strategic partnerships. The position manages complex enterprise relationships, identifies growth opportunities, coordinates internal resources, and positions Nexis as a long-term partner across key market segments. It includes responsibility for account health, revenue retention, executive engagement, strategic account planning, expansion, renewals, and commercial discussions.

Requirements

At least 8 years of experience owning and growing complex enterprise customer relationships in strategic account management, enterprise relationship management, or commercially accountable customer success.
Proven ability to protect recurring revenue, strengthen account health, improve adoption and value realization, engage executive stakeholders, mitigate renewal risk, and identify growth opportunities in large, complex customer relationships.
Demonstrated success engaging senior executives and complex buying committees across business, technology, data, strategy, procurement, and operational functions.
Experience managing enterprise relationships beyond renewal administration, including account planning, stakeholder mapping, adoption improvement, risk mitigation, value realization, executive engagement, and opportunity identification.
Strong consultative relationship-management skills and ability to connect customer business priorities to differentiated solutions and measurable outcomes.
Commercial experience with complex enterprise account cycles, multi-stakeholder negotiations, multi-year agreements, procurement processes, and value-based conversations.

Responsibilities

Own a portfolio of strategic enterprise accounts, with accountability for revenue retention, account health, executive engagement, account strategy, opportunity identification, and long-term customer value.
Build trusted relationships with senior executives and decision makers across business, technology, data, AI, strategy, research, communications, and procurement.
Develop and execute strategic account plans covering customer priorities, stakeholder maps, whitespace, competitive threats, AI and data use cases, adoption needs, expansion opportunities, and multi-year growth paths.
Understand customer needs and use cases, and show how trusted content, data, APIs, and AI-enabled workflows can improve decision-making, productivity, risk management, competitive intelligence, and business performance.
Lead consultative, value-based account conversations that connect customer priorities to measurable business outcomes and long-term value.
Identify and shape expansion opportunities across business units, functions, geographies, platforms, workflows, and stakeholder groups, partnering with internal teams to advance strategic opportunities.
Monitor competitive threats, incumbent providers, emerging AI and data vendors, point solutions, and internal-build alternatives; protect account position and articulate Nexis’ differentiated value.
Lead renewal and account-level commercial discussions, including multi-year agreements, pricing and value conversations, and long-term partnership planning.