Strategic Engagement Manager

Blee•New York, NY

30d•Hybrid

About The Position

About Blee At Blee we are replacing workflows that typically run on spreadsheets, email, etc with AI-first software that brings the whole org together to meet compliance requirements faster, more thoroughly, and with greater transparency. We currently have thousands of active users from dozens of enterprise-grade customers on pledged, or paid, long-term contracts. Our leadership group hails from the likes of Adobe, Chime, PayPal, AWS, Wachtell, Harvard Law, and Columbia Law. We have built the first platform that handles the unique challenges our customers face from front-to-back. We find the ideal people for Blee will not only be natural problem solvers but will also enjoy the thrill of discovering which problems our users need solving in the first place, most of whom have never used a product like Blee before. We have an office in downtown SF, one in NYC coming soon, and most of our team is split between the Bay Area and NYC. The Role This is a Strategic Engagement Manager role for someone who thrives at the intersection of technical complexity and customer relationships. You will own end-to-end enterprise engagements from signed contract to platform go-live, working with legal and marketing teams at some of the world's largest organizations.

Requirements

A natural project manager – you bring structure to ambiguity and keep complex workstreams on track
Executive-ready; you're comfortable presenting to VPs, GCs, and C-level stakeholders
Technically fluent – you can discuss SSO, APIs, data flows, and security with customer IT teams
Detail-oriented and organized; stakeholder maps, Gantt charts, and RACI matrices are second nature
Empathetic and customer-first; you build trust with every interaction
Excited to define and own a critical function at a high-growth company
3–5 years in management consulting, enterprise SaaS implementation, or customer-facing project management
Experience managing complex multi-stakeholder projects with 4–6 month timelines
Strong organizational skills: stakeholder mapping, project plans, RACI matrices, status reporting
Technical fluency: comfortable discussing SSO, APIs, data flows, and security
Based in NYC or the Bay Area and willing to come into the office 3 days a week
Willingness to travel to see customers in person (approximately 10-20%)

Responsibilities

Own end-to-end enterprise implementations – From signed contract to platform go-live for legal and marketing teams
Conduct stakeholder mapping – Identify executive sponsors, power users, blockers, and champions within each customer org
Build and manage implementation project plans – Milestones, owners, and weekly status cadence
Scope and sequence deployment – Determine rollout order across departments, geographies, and use cases
Coordinate technical integration – SSO, data flow configuration, API setup, and security review with customer IT teams
Navigate organizational dynamics – Manage competing priorities between stakeholders to unblock implementation milestones and maintain project momentum
Create implementation-specific documentation – Configuration docs, initial training materials, and runbooks to support rollout
Facilitate warm handoff to CSM – Full context transfer package as implementation completes
Maintain the implementation playbook – Document repeatable patterns, common blockers, and solutions
Collaborate cross-functionally – Partner with Customer Success Manager and Account Executive to deliver successful enterprise outcomes