Strategic Digital Transformation & PMIS Services Leader

Luster National • Phoenix, AZ

6d • Hybrid

About The Position

We’re seeking a Strategic Digital Transformation & PMIS Services Leader to expand our owner-side digital transformation and PMIS advisory practice serving mega capital infrastructure construction programs across aviation, ports, rail/transit, transportation, utilities, energy, water, or public works sectors. You’ll lead executive discovery and roadmap work, shape PMIS strategy that ties governance, cost, schedule, risk, and reporting into a practical owner operating model, and partner with leadership to convert market opportunities into well-positioned scopes and account growth. This is a long-term, full-time, hybrid position located in Phoenix, AZ, and will require approximately 10% travel monthly. Responsibilities may include, but are not limited to, the following: Lead executive discovery workshops, stakeholder interviews, and current-state assessments that shape digital transformation roadmaps for public infrastructure owners. Develop PMIS strategies that connect governance, program controls, cost, schedule, risk, documents, and reporting into a practical, owner-focused operating model. Partner with leadership and business development to translate market opportunities into well-positioned scopes, proposals, and account-expansion strategies. Develop proposal budgets for pursuit submittals. Forecast resource needs across the Digital Transformation practice as pursuits and engagements scale. Develop service-line messaging, advisory frameworks, and pursuit narratives that position Luster as a tool-agnostic owner advisor. Oversee data governance and executive dashboarding strategy without steering clients toward a single software platform. Coordinate with strategic partners and prime contractors to define scope boundaries, delivery assumptions, and measurable client outcomes. Mentor team members and help mature Center of Excellence templates, methods, and delivery standards. Represent Luster in pursuits and client engagements where advisory judgment and infrastructure-sector credibility are critical. Attributes Owner-side mindset that builds client capability, transparency, and confidence in program data rather than creating dependency on any single vendor or platform. Infrastructure credibility rooted in capital programs, public agencies, and the realities of large, multi-stakeholder construction delivery. Tool-agnostic judgment, able to work across systems, workflows, and analytics platforms without defaulting to one software answer. Executive communication that lands with agency leaders, program executives, primes, and internal leadership alike. Builder orientation, comfortable creating structure, playbooks, and repeatable methods as the practice matures. Commercial awareness of how capture strategy, account expansion, and client trust translate into new scopes and service-line growth.

Requirements

• Bachelor’s degree in construction management, engineering, business administration, or a related field, or equivalent combination of education and experience.
• 10+ years of experience in digital transformation, PMIS advisory, or program controls strategy on mega capital infrastructure construction programs across aviation, ports, rail/transit, transportation, utilities, energy, water, or public works.
• Experience serving public infrastructure owners in an advisory capacity on PMIS or program controls strategy.
• Experience leading discovery-to-roadmap engagements and managing client relationships from strategy through implementation oversight.
• Working knowledge of public agency funding, procurement, governance, and executive-reporting requirements on capital infrastructure programs.
• Experience with PMIS, ERP integration, data platforms, or analytics tools supporting capital-program technology strategy.
• Proficiency with Microsoft Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).

Nice To Haves

• Master’s degree in construction management, engineering management, business administration, or public administration.
• PMP, PMI-ACP, or similar program/PMO-focused certification.
• Experience in owner's representative or program management roles on capital infrastructure programs.
• Experience developing service-line strategy, capture positioning, or account-expansion plans for a consulting or advisory practice.
• Experience with GIS, BIM, digital-twin, or AI-enabled decision-support platforms in capital-program environments.
• Experience with Power BI or equivalent executive dashboarding and analytics tools.

Responsibilities

• Lead executive discovery workshops, stakeholder interviews, and current-state assessments that shape digital transformation roadmaps for public infrastructure owners.
• Develop PMIS strategies that connect governance, program controls, cost, schedule, risk, documents, and reporting into a practical, owner-focused operating model.
• Partner with leadership and business development to translate market opportunities into well-positioned scopes, proposals, and account-expansion strategies.
• Develop proposal budgets for pursuit submittals.
• Forecast resource needs across the Digital Transformation practice as pursuits and engagements scale.
• Develop service-line messaging, advisory frameworks, and pursuit narratives that position Luster as a tool-agnostic owner advisor.
• Oversee data governance and executive dashboarding strategy without steering clients toward a single software platform.
• Coordinate with strategic partners and prime contractors to define scope boundaries, delivery assumptions, and measurable client outcomes.
• Mentor team members and help mature Center of Excellence templates, methods, and delivery standards.
• Represent Luster in pursuits and client engagements where advisory judgment and infrastructure-sector credibility are critical.

Benefits

• Unlimited flexible time off
• Paid holidays
• Paid parental leave
• Health, dental, and vision insurance
• Flexible spending accounts (healthcare and dependent or elder care)
• Long-term disability insurance
• Short-term disability insurance
• Life insurance and accidental death and dismemberment
• 401(k) plan with guaranteed employer contribution
• Formal career planning and development program
• $2,500 annually toward professional development
• Wellness program with monthly wellness stipend
• Company cell phone or cell phone plan reimbursement
• Free personalized meal planning and nutrition support with a registered dietitian
• Free personal financial planning services
• Employee assistance program
• Employee discounts
• Employee referral bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior