Strategic Delivery Lead – COO

AXIS•New York, NY

4d•Hybrid

About The Position

This role oversees the internal COO of strategic initiatives spanning operations, technology, and data & analytics. This role provides a clear, integrated view of delivery and helps ensure that initiatives are prioritized, governed, and executed in support of COO business objectives. The role operates in a matrixed environment, partnering with business leaders, Product Owners, Value Stream Leads, Release Train Engineers, Application Delivery, Data & Analytics, AI, and COE teams to shape, launch, and oversee COO initiatives.

Requirements

Bachelor’s degree in business administration or a related field.
Proven experience in strategic delivery leadership, portfolio or project management with a track record of successfully leading and delivering large-scale projects in a matrixed environment.
Experience overseeing cross-functional programs that include business operations, technology delivery, data & analytics, process improvement, and transformation initiatives.
Ability to think strategically and align project goals with the overall business objectives of the COO organization, including operations, technology, and data & analytics priorities.
Strong analytical and problem-solving skills, with the ability to synthesize complex information.
Strong communication and stakeholder management abilities, including strong written and verbal communication skills.
Ability to adapt to changing project requirements and manage ambiguity.
Keen attention to detail to ensure project plans and deliverables are accurately developed and maintained.
Strong collaborative skills to work effectively with various teams and stakeholders.
Ability to balance structure and flexibility, with a focus on results and accountability.
Strong executive presence and credibility, with experience dealing with senior business leaders.
Effective influencing, negotiating, and decision-making skills.
Strong organizational skills, with the ability to coordinate and manage multiple priorities.
Proficiency in using AI-enabled tools to enhance productivity, improve analysis, streamline communication, and support effective delivery management.
Proficiency in project management tools and software platforms.

Nice To Haves

Project Management Professional (PMP), Lean Six Sigma certifications, Agile delivery certifications (e.g. SAFe SPC, SAFe Lean Portfolio Management, PMI-ACP) , or other relevant certifications are advantageous.
Proven experience in the insurance industry preferred.

Responsibilities

Drive and guide strategy for COO projects in collaboration with Business Leaders, Product Owners, Value Stream Leads , Release Train Engineers , and delivery partners, ensuring alignment across operations, technology, and data & analytics objectives.
Ensure that operations, technology, and data & analytics initiatives align with enterprise priorities, COO objectives, and measurable business outcomes.
Manage governance, financials, delivery status, dependencies, and reporting across COO projects, including budgets, actuals, Objectives & Key Results (OKR) attainment, delivery metrics, and other KPIs.
Identify and mitigate risks that could impact success.
Maintain clear communication with stakeholders, ensuring transparency and alignment on goals and progress.
Support prioritization and allocation of resources required to deliver COO initiatives, including work that spans operations teams, technology delivery teams, data & analytics teams, and initiatives not supported by Agile Teams.
Actively participate in Program Increment (PI) Planning, identifying cross-Value Stream dependencies, helping set priorities, and mitigating impediments.
Take on additional duties, responsibilities and activities appropriate to the nature of this role.