Strategic Customer Program Manager

Comet AG•San Jose, CA

13d

About The Position

For over 75 years, Comet has been following its curiosity, driving innovation and establishing itself as a leading Swiss technology company worldwide. Comet develops and produces innovative high-tech components and systems based on X-ray and radio-frequency technology, contributing to safer, more efficient, and sustainable production, mobility, and communication. The Plasma Control Technologies (PCT) division manufactures specialized components for precise plasma process control, used in the production of memory chips or touch screens for smartphones and tablets.

Requirements

Bachelor’s degree in engineering or physics; graduate degree or MBA is a plus.
End-to-end program management experience in Engineering or R&D within a semiconductor chip or equipment companies.
Demonstrated experience collaborating with program stakeholders (client and internal), end-users, business partners, and technical team members to ensure proper systems and plan alignment.
Strong verbal and written communication skills with ability to effectively communicate with multiple levels in the organization.
Previous experience working in a matrixed and geographically diverse business environment.
Proficient in MS Office (Word, Excel, Outlook) and MS Project.

Nice To Haves

Program/Project Management certifications preferred but not required.

Responsibilities

Manage complex customer engagement or product programs under the supervision of the VP of Product Management and Marketing.
Lead cross-functional core team including project managers, sales, product managers, R&D and Operation team members to develop program timeline consistent with business strategy and expectations.
Drive program execution per milestone commitments (program timeline) to customers and achieve business objectives.
Identify potential roadblocks early and lead the team to develop and implement counter measures; Identify opportunities for improving overall performance of the program.
Develop plans with core team members to eliminate and/or mitigate risk. If risks cannot be mitigated within the core team, determine appropriate means to communicate and elevate issues to appropriate individuals within the organization.
Interface with appropriate internal and external resources (regulatory, customers, etc.) to ensure development programs meet regulatory and customer requirements.
Communicate with all levels of the organization the objectives, status, risks, and needs for the program.
Tracks and forecasts divisional customer and product projects for new product positioning and new business expansion.