About The Position

Microsoft Customer and Partner Solutions-Core (MCAPS) accelerates customer outcomes and business growth by bringing product, engineering, marketing, sales, customer success, and partners together around customer needs. The Customer & Commercial Success organization turns Microsoft’s commercial strategy into execution at scale, coordinating planning, services, delivery, and field activation to accelerate customer value and growth. The Strategic Consulting Executive leads strategic Services sales across complex accounts in the Federal defense space. The role drives new and expanded consulting opportunities, cloud and AI consumption, competitive differentiation, renewals, and multi-year agreements aligned to measurable customer business outcomes. It defines Services account strategy and leads complex opportunities from qualification and solution shaping through negotiations, contracting, close, and transition to delivery. The executive builds relationships with senior customer decision makers and coordinates Microsoft teams and partners to manage risks, accelerate adoption, and identify growth opportunities.

Requirements

  • Bachelor’s degree and 6+ years of consultative sales experience in the commercial or public sector, or related work; equivalent experience is also accepted.
  • Must have an active U.S. Government Top Secret Security Clearance.
  • Must meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud background check upon hire or transfer and every two years thereafter.
  • U.S. citizenship verification is required due to citizenship-based legal restrictions.

Nice To Haves

  • 6+ years of industry sales experience in the U.S. Federal Government or related work.
  • 3+ years of Business Consulting experience.
  • Knowledge of Microsoft cross-solution area strategy and execution.

Responsibilities

  • Lead strategic Services sales across complex Federal defense accounts, driving new and expanded consulting opportunities, cloud and AI consumption, competitive differentiation, renewals, and multi-year agreements tied to measurable customer outcomes.
  • Define and lead Services account strategy using customer, industry, competitive, and business insights to prioritize investments and position modernization, AI, cloud, security, and support solutions.
  • Lead complex opportunities through qualification, solution shaping, forecasting, commercial strategy, executive negotiations, close planning, contracting, and sales-to-delivery transition.
  • Build trusted relationships with senior customer decision makers.
  • Coordinate sales, customer success, consulting, delivery, specialists, and partners to resolve risks, accelerate adoption, identify expansion opportunities, and deliver a consistent One Microsoft customer experience.
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