Strategic Consultant

BullhornRemote NOAM - Massachusetts, MA
$90,000 - $110,000

About The Position

Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization. Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone. About the role Reporting to our Director of Bullhorn Consulting Services, the Strategic Consultant will be responsible for holding a key position within the Bullhorn Professional Services Team. As a consultant, you will work directly with our North American customers to optimize their workflow and usage of Bullhorn Automation, Onboarding, VMS, etc.

Requirements

  • A proven track record of 1 to 2 years managing SaaS client implementations
  • Success working in a fast paced environment
  • Ownership of your work and continuously strive for improvement
  • Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to both the technical and non-technical individuals

Nice To Haves

  • Previous consulting experience
  • Experience in the Staffing industry, focusing on recruiting solutions
  • Knowledge of Bullhorn’s suite of products
  • A Bachelor's degree in Information Systems, Computer Science or a related discipline - or equivalent prior work experience

Responsibilities

  • Leading and owning the new customer system setup process to ensure that customers have a great experience implementing our products
  • Working alongside our Senior Consultants on enterprise implementations
  • Collaborating with other Project Management, Professional Services, and Technical Services team members on project deliverables
  • Designing and executing user acceptance testing throughout an implementation
  • Providing guidance on usage and adoption of the Bullhorn suite of products, training client users on onboarding self service configurations
  • Reporting regular progress to the project team with regard to the status of ongoing projects, capacity, escalations , and other initiatives

Benefits

  • Medical
  • Dental
  • Vision
  • 401(k)
  • 401(k) Match
  • Unlimited Planned Paid Time Off
  • Global Mental Health Support
  • On-Demand Learning & Development
  • Quarterly paid volunteer days
  • Lucrative Employee Referral Program
  • Company-wide mentor program
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