Strategic Communications Manager
About The Position
As a Strategic Communications Manager, you will be responsible for developing and executing Vancity’s integrated communications strategy across both internal and external audiences. You will provide strategic counsel to senior leaders, support organizational transformation initiatives, manage issues and crisis communications, and ensure consistent, effective messaging across all channels. This role plays a critical part in enhancing employee engagement, protecting and strengthening Vancity’s reputation, and advancing strategic business objectives. We are seeking an experienced communications leader who excels at strategic thinking, stakeholder engagement, executive advisory work, and managing complex communications initiatives. This is a Full-time, Permanent role based at our Vancity head office and will report directly to the Director, Enterprise Communications. The successful candidate will be expected to work on-site regularly to support collaboration, events, and business needs, with flexibility for hybrid work where appropriate.
Requirements
- Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, Business Administration, or a related discipline
- Minimum 8-10 years of progressive experience in corporate communications, public affairs, public relations, employee communications, or a related field
- Experience developing and executing enterprise communications strategies across internal and external audiences
- Demonstrated success providing communications counsel and strategic advice to senior executives and leadership teams
- Strong experience managing media relations, issues management, crisis communications, and reputation management initiatives
- Exceptional written, verbal, presentation, and stakeholder engagement skills
- Experience leading complex communications programs in large, dynamic organizations
Nice To Haves
- Accreditation or certification through IABC, CPRS, or a related professional organization is considered an asset
- Experience supporting organizational transformation and large-scale change initiatives
- Experience within financial services, credit unions, or other highly regulated industries
- Experience leading communications measurement, analytics, and reporting programs
Responsibilities
- Developing and leading the execution of an integrated communications strategy that supports business goals, transformation initiatives, and brand expression
- Advising senior leaders on communication approaches for sensitive, complex, and high-profile issues
- Overseeing internal and external communications programs to ensure consistency, clarity, and alignment with organizational values
- Managing proactive media relations, public relations initiatives, and thought leadership opportunities for Vancity and its subsidiaries
- Leading issues management and crisis communications activities to mitigate reputational risk
- Supporting strategic stakeholder relations and enterprise brand messaging initiatives
- Fostering employee engagement through transparent, timely, and effective communication programs
- Building strategic partnerships across the organization to support business objectives and organizational priorities
- Identifying project and employee impacts and developing communication plans that support successful change adoption
- Monitoring, measuring, and reporting on the effectiveness of communication strategies, campaigns, and initiatives
Benefits
- Competitive rewards and benefits
- Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs
- Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time
- Extra Stat Holidays: In addition to BC’s 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness
- Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from
- Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone
- Annual incentive program
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What This Job Offers
Job Type
Full-time
Career Level
Senior
