Manager, Strategic Communications

TSNE • Boston, MA

1d • Hybrid

About The Position

Third Sector New England, Inc. (TSNE) is dedicated to building a more just and equitable society by providing capacity building, consulting, training, and operational support to nonprofits, foundations, and community-based groups. They emphasize collaboration and value the unique skills and perspectives of each team member, guided by their core values of Justice, Progress, and Impact.

Requirements

• At least 4 years of experience in brand strategy, communications, content marketing, project management, or a related field.
• At least 2 years of supervisory experience.
• Demonstrated experience managing complex communications initiatives from concept through execution.
• Strong writing, editing, and storytelling skills across multiple formats and audiences.
• Familiarity with marketing tools, CRMs, editorial calendars, analytics tools, and design collaboration platforms.
• Experience working with or in service to nonprofits, foundations, or community-based organizations.
• Ability to adapt to dynamic organizational environments; agile, realistic, and practical when priorities shift.
• High emotional intelligence, diplomacy, and the ability to work collaboratively or independently.
• Demonstrated commitment to racial equity, social justice, and inclusive communications practices.
• Communication – The ability to effectively exchange ideas, concepts, facts, and data with diverse audiences.
• High standard of integrity, ethics, and professionalism – The highest standards of integrity, ethical practices and professionalism are demonstrated in all aspects of work, including interactions with others, decision-making, and the development and delivery of work product. The ability to integrate core values, equity, integrity and accountability throughout all organizational practices.
• Relationship management – The ability to develop and nurture positive, productive relationships with others.
• Collaboration – The ability to collaborate vertically and horizontally throughout the organization and with others.
• Technologically and organizationally functional – Computer skills and demonstrates willingness to learn additional, specific platforms. Also understands and follows the policies and procedures applicable to all staff.
• Soft Skills including exceptional discretion and judgment.
• Effective verbal and written communication skills with a wide audience.
• Ability to build productive and successful range of relationships and effectively serve in roles ranging from trusted advisor, teammate, subject matter expert and to coach.
• Demonstrate cultural awareness and some understanding of fostering an inclusive, culturally sensitive, environment.
• Willing to ask questions, learn, and constructively share and accept feedback.
• Must be adaptable to a range of audiences and dynamics.
• Provide high quality work in fast-paced environment.
• Strong analytical skills are necessary.
• Must be flexible and able to manage multiple changing priorities and projects, and be organized and detail oriented.
• Provide excellent customer service by being on-time and accurate.

Nice To Haves

• Experience marketing consulting, training, and/or professional services.
• Background in journalism, content strategy, nonprofit marketing, or advocacy communications.
• Knowledge of audience segmentation, user-centered design, or storytelling for systems change.

Responsibilities

• Plays a key leadership role in strengthening TSNE’s brand presence, managing integrated communications projects, and promoting mission-aligned services.
• Leads content development and organizational storytelling strategies to elevate TSNE’s identity, engage priority audiences, and support the Advancement department’s strategic goals.
• Oversees content pipelines and manages marketing initiatives across TSNE’s core service lines (consulting and training, fiscal sponsorship, shared services, and property services).
• Ensures content is clear, values-aligned, and tailored to target audiences in collaboration with Strategic Communications, Advancement, and program/service teams.
• Serves as project manager for communications initiatives and a lead collaborator across internal departments to deliver coordinated, equity-centered messaging and campaigns.
• Serves as lead writer and editor for branded content across platforms (web, email, blog, social media, print).
• Serves as the editor and manager of TSNE's email marketing strategy.
• Maintains consistent tone, voice, and brand application across all departments, campaigns, and service areas.
• Partners with program and service teams to co-create stories highlighting TSNE's services and advocacy work.
• Develops audience-specific messages for nonprofits, funders, partners, and internal stakeholders.
• Leads TSNE's external webinar series, highlighting thought leadership and service lines.
• Supports implementation of internal communications strategies in partnership with the Director.
• Serves as project manager for multichannel marketing campaigns and strategic content initiatives.
• Creates and manages editorial calendars, timelines, and workflows for recurring communications projects, including reports and publications.
• Coordinates cross-functional communications tasks across teams and consultants.
• Leads campaign planning and post-campaign assessments in collaboration with the Senior Director.
• Manages content briefs and intake processes for service promotions, events, and thought leadership assets.
• Leads content and campaign development to market TSNE's services.
• Collaborates with service line leads to identify marketing goals, define audience needs, and tailor value propositions.
• Writes, edits, and produces promotional materials (flyers, service guides, landing pages, video content, client-facing messaging) in partnership with the Senior Associate.
• Supports Advancement team efforts to integrate service marketing with donor, policy, and sector engagement strategies.
• Provides project-level guidance to the Senior Associate on designated communications deliverables.
• Manages consultant and vendor relationships to ensure timely deliverables, strategic alignment, and cost-effective outcomes.
• Supports team workflows, project prioritization, and coordination across communications initiatives.
• Completes other tasks and projects related to the position as needed.

Benefits

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans.
• Low-cost Harvard Pilgrim/Point32Health Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid 403b plan through TIAA.
• Up to $1,080.00 in annual commuter subsidy.
• $10 monthly cell phone stipend.
• No meetings after noon on Fridays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed