Manager, Strategic Communications & Philanthropy
About The Position
Pacific Community Resources Society (PCRS) is a large not-for-profit agency that serves some of the most vulnerable people in our communities from Vancouver to Hope. We work with youth and vulnerable adults in the areas of education, employment, housing, substance use and mental health, and youth and family support services. We are CARF Accredited and a Certified Living Wage Employer. This role will strengthen internal communication, enhance organizational storytelling, steward the PCRS brand, support stakeholder engagement, and help build philanthropic capacity across the organization. Reporting to the CEO, the Communications & Philanthropy Manager will work collaboratively with leaders across PCRS to ensure communications are aligned with organizational priorities, values, and strategic objectives. The position will establish sustainable systems and processes that improve communication, strengthen staff engagement, elevate community awareness of PCRS' impact, and support long-term fundraising and donor engagement efforts. This is an exciting opportunity for a communications professional who enjoys balancing strategy and execution, building relationships across a complex organization, and contributing to mission-driven work that improves the lives of youth, adults, families, and communities throughout British Columbia.
Requirements
- Degree, diploma, certificate, or equivalent combination of education and experience in communications, public relations, marketing, journalism, business, non-profit management, or a related field.
- An equivalent combination of education, training, and experience will be considered.
- Strong written, verbal, and interpersonal communication skills.
- Demonstrated ability to manage multiple priorities, coordinate projects, and work effectively both independently and collaboratively.
- Experience leading projects, initiatives, or teams.
- Proficiency with Microsoft 365 and digital communication platforms.
- Knowledge of trauma-informed practice, cultural safety, equity, diversity, inclusion, and Truth and Reconciliation principles.
Nice To Haves
- Relevant professional certifications or designations such as APR, CFRE, CMP, PMP, or similar credentials.
Responsibilities
- Leads the implementation and ongoing evolution of PCRS' communications strategy
- Develops and maintains annual communications and engagement plans aligned with organizational priorities
- Provides strategic communications advice and support to the CEO, Executive Team, Directors, and program leaders
- Ensures organizational communications are coordinated, consistent, accessible, and aligned with PCRS values and brand standards
- Supports crisis and issues communications as required
- Strengthens internal communication systems that promote transparency, engagement, recognition, and alignment across the organization
- Coordinates executive and organizational communications, including leadership updates, staff communications, key announcements, and organizational messaging
- Develops tools and processes that improve the flow of information across teams and departments
- Supports organizational events, staff engagement initiatives, and recognition activities
- Oversees external communications including website content, social media, publications, annual reports, media materials, and organizational storytelling
- Develops compelling content that communicates PCRS' impact to donors, funders, partners, government, and community stakeholders
- Monitors and maintains the organization's brand identity and public profile
- Builds and maintains positive relationships with media, partners, and community stakeholders
- Supports the development and implementation of PCRS' philanthropy and donor engagement strategies
- Coordinates donor stewardship, sponsorship opportunities, fundraising communications, and donor recognition activities
- Assists with the identification and cultivation of donors, community partners, sponsors, and philanthropic opportunities
- Collaborates with program and leadership teams to develop stories, impact reports, and engagement opportunities that support fundraising efforts
- Supervises and supports communications staff and/or administrative resources as assigned
- Develops systems, processes, performance measures, and reporting mechanisms that support communications and philanthropy objectives
- Manages project timelines, priorities, and budgets within assigned areas of responsibility
- Performs other related duties as required
Benefits
- Equitable & Transparent Base Pay – we are a Certified Living Wage Employer
- Generous paid vacation, personal and sick time; additional paid time off for life events
- Additional paid holidays (ex. Easter Monday, Boxing Day)
- Health Benefits Coverage with 100% employer-paid premiums - including extended health and prescriptions, dental, vision and paramedical care
- Disability and Life Insurance Coverage
- Employee & Family Assistance Program including preventative health & counselling
- Membership in the Municipal Pension Plan with generous employer contributions
- Flexible schedules and earned day off program
- Full-day agency orientation and extensive training, with regular ongoing performance evaluations
- In-house digital and classroom learning opportunities; staff funding for professional development
- Opportunities to use your voice & participate in committees on policy, wellness, safety, JEDI and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
