Strategic Communications Manager — Client Accounts

Gallup•Washington, DC

10d•$85,000 - $125,000•Hybrid

About The Position

As a strategic communications manager at Gallup, you’ll lead communications strategy and high-impact earned media campaigns that amplify world-class research for our clients. Gallup partners with global and U.S.-based public-sector clients across corporate social impact, nonprofit and government landscapes to ensure their research reaches the audiences who matter most. In this role, you will serve as the communications expert for your clients, translating complex data into compelling narratives that resonate with decision-makers and global audiences. You bring strong media contacts at top-tier organizations as well as relationships with independent news influencers and a deep understanding of today’s news landscape in areas such as workplace trends, AI and emerging technologies, and issues impacting American culture and life. Leveraging the strength of Gallup’s research and your expertise in media relations, you will drive measurable communications outcomes that elevate both our clients and Gallup’s thought leadership.

Requirements

Bachelor’s degree required, preferably in public relations, journalism, communications or marketing
At least three years of experience in journalism or PR, including agency and client services experience, required
Demonstrated success leading earned media campaigns required, preferably for research, public policy or social impact initiatives
Experience working with reporters and established media contacts required
Strong data fluency required, including the ability to independently analyze survey results and crosstabs to identify accurate, newsworthy insights
Experience with Meltwater or other media software required
Proficiency with AI tools required
A commitment to working on-site at Gallup’s Washington, D.C., office at least three days per week required
Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship

Nice To Haves

Influential partners: You quickly identify the right media contacts, build rapport to make outreach effective and are positively persistent. You secure coverage through credibility, strategic positioning and disciplined follow-through.
Savvy communicators: You know how to make research resonate. You craft compelling stories from complex data sources and position insights in ways that stand out and drive conversation.
Strategic thinkers: You continually absorb news and current affairs, aligning research insights with cultural moments and client priorities. You connect patterns across data, policy and public opinion to create large-scale opportunities for impact.
Master orchestrators: Competing priorities and demanding timelines don’t faze you. You juggle multiple projects with clarity and focus, integrating partners and deliverables seamlessly.
Driven professionals: You are responsible for contributing high-quality work, operating with urgency and delivering measurable results. You are confident in your expertise and comfortable advising senior leaders and clients.
Smooth operators: You will be placed in situations involving senior leaders from Gallup, its clients and other high-profile individuals. In these situations, you are able to act with discretion and decorum, representing yourself and Gallup in a professional manner.

Responsibilities

Work as part of a team to lead integrated communication strategies and earned media campaigns aligned with client objectives and emerging news cycles
Manage communication initiatives from insight development through media activation, ensuring accuracy, clarity and impact at every stage
Advise clients, internal teams and external partners on how to position findings for maximum reach, relevance and credibility
Translate complex research and data into compelling narratives, press materials and media pitches
Build, manage and grow relationships with national and global media contacts
Proactively identify opportunities to insert Gallup research into timely conversations and high-profile outlets
Orchestrate report launches, briefings and outreach with precision and urgency
Operate seamlessly between big-picture communication strategy and meticulous execution, independently managing multiple fast-moving priorities
Partner closely with researchers and client teams to ensure alignment between research insights and communication strategies
Measure and evaluate media impact, tracking results against objectives
Use AI-enabled tools to enhance research, media targeting, message development and workflow efficiency