Strategic Communications Manager, Technical Transformation
About The Position
The Strategic Communications Manager, Technical Transformation works on a Deloitte Customer project within Package and Technology Enablement. The role develops and implements an integrated communications and program strategy aligned with leadership priorities and measurable outcomes. It creates narrative architecture, key messages, and audience-specific communications for executive, government, legal, investigative, and interagency stakeholders, and advises senior leaders on stakeholder dynamics, reputational risks, crisis communications, and escalation decisions. The role translates complex operational information into recommendations, executive briefings, performance reports, and management insights. It also improves business processes, governance, operating rhythms, and reporting mechanisms across the broader team, and establishes performance measures to monitor progress, risks, dependencies, and opportunities for continuous improvement. The position is part of Deloitte’s Government & Public Services practice and uses the Project talent model, with work focused on delivering services to clients and employment tied to the project role.
Requirements
- Bachelor’s degree.
- At least 6 years of experience in strategic communications, program strategy, performance management, government operations, or a related field.
- At least 2 years of experience advising senior executives or leaders in complex, high-consequence environments.
- Legally authorized to work in the United States without employer sponsorship now or at any time in the future.
- Eligible to obtain and maintain a high-risk public trust security clearance.
- Ability to travel 0–25% on average, depending on work and clients.
- Ability to work independently and collaboratively as part of a team.
- Effective written and verbal communication skills, meticulous attention to detail, and a commitment to quality work.
- Ability to build and sustain professional relationships; strong interpersonal skills and professional demeanor.
- Ability to lead projects or workstreams, prioritize multiple tasks in a fast-paced and dynamic environment, and meet deadlines.
- Ability to mentor and provide clear guidance to others.
Nice To Haves
- At least 1 year of experience deploying or developing communications feedback mechanisms.
- At least 1 year of experience establishing narrative architecture, advising on reputational and operational risk, writing executive communications, supporting crisis communications, and working in public affairs.
- At least 1 year of experience converting stakeholder, operational, media, and performance information into practical recommendations for communications planning and decision-making.
- At least 1 year of experience with business process improvement, performance measurement, reporting frameworks, workload analysis, and management analysis.
- At least 1 year of experience in homeland security, law enforcement, justice-sector, or broader government operating environments.
Responsibilities
- Develop and implement an integrated communications and program strategy aligned to leadership priorities and measurable outcomes.
- Create narrative architecture, key messages, and audience-specific communications for executive, government, legal, investigative, and interagency stakeholders.
- Advise senior leaders on stakeholder dynamics, reputational risks, crisis communications, and escalation decisions.
- Translate complex operational information into clear recommendations, executive briefings, performance reports, and management insights.
- Improve business processes, governance, operating rhythms, and reporting mechanisms across the broader team.
- Establish performance measures and monitor progress, risks, dependencies, and opportunities for continuous improvement.
- Lead projects or workstreams, manage competing tasks and deadlines, and mentor and provide guidance to others.
Benefits
- Eligible for a benefits package described as competitive for project delivery-focused professionals.
- May be eligible to participate in a discretionary annual incentive program.
- Deloitte offers employees a broad range of benefits.
- Professional development opportunities, including on-the-job learning, formal development programs, leadership opportunities, and mentorship.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
