Strategic Communications Consultant

American Bureau of Shipping•Washington, DC

2d•Onsite

About The Position

We are looking for a Strategic Communications Consultant in the Washington, DC area to support stakeholder engagement activities within the Department of Transportation. In this role, you will be the driving force behind our visual and written narrative, translating complex ideas into engaging, high-impact content. The candidate will develop presentations, update digital footprints (website/social media/email distribution), and develop and execute strategic rollout plans. If you thrive in a collaborative environment and love bringing ideas to life across various mediums, this is the perfect place to grow your career. The ideal candidate has extreme attention to detail, is a team player, critical thinker, and problem solver that enjoys working in a dynamic collaborative environment

Requirements

0-2 years of relevant professional experience; experience supporting government client, preferred
Must have a bachelor’s degree or equivalent experience; Communications, Marketing, or Graphic/Visual Design preferred
Detail-oriented individual with the ability to quickly ramp up with new clients, their business needs, and technologies
Strong written communication skills with a broad range of stakeholder groups
Reliable, client-focused, and capable of working independently under the supervision of project managers
Excellent interpersonal communication and presentation skills
Drive and desire to learn and grow
Ability to gain and retain technical knowledge
Ability to actively listen to the needs of our clients by receiving shared information and determine context of the information provided
Openly accept change as part of business evolution to meet the needs of our clients
Possess a firm understanding of key performance indicators and their significance to the business
Ability to establish rapport with existing clients to identify new business opportunities for current and/or additional services
Must take responsibility for their actions and behaviors
Must understand assigned responsibilities and hold themself accountable for keeping commitments
Must acknowledge and learn from mistakes
Must be dependable and consistent
Must actively participate in daily activities
Ability to produce an expected quantity and quality of work
Must consistently complete work assignments utilizing basic time management skills
Working knowledge of the ABS Health, Safety, Quality and Environmental Management System
US Citizenship required for roles supporting government contracts

Responsibilities

Own the end-to-end creation, formatting, and refinement of high-profile presentations
Turn raw data and concepts into visually compelling, narrative-driven slide decks (e.g., Google Slides/Microsoft PowerPoint)
Create eye-catching visual assets, including flyers, infographics, and digital images that align with client brand identity
Create and execute strategic communication rollout plans for initiatives, ensuring messages are clear, timely, and impactful
Maintain and update website content and distribution lists
Develop and execute public emails and social media posts, and manage shared inboxes to keep stakeholders informed and engaged
Work closely with cross-functional teams to gather content, understand project goals, and deliver polished communication materials under tight deadlines
Support facilitation of working group meetings, workshops, and other client events
Identify and understand client expectations as part of the requirements gathering process
Develops end-user documentation and training material
Facilitates internal communications with and for our clients
Maintains a positive working environment to foster productive and healthy team and client relationships
Work on project tasks with other team members under direct supervision of a task lead and/or a project manager to ensure quality services are delivered on schedule and within an available budget to meet customer requirements.
Review project plans to understand the scope, schedule and assigned work.
Prepare written documents, reports and presentations for review by an experienced consultant or project manager.
Participate in client and project team meetings.
Assist with research and data analysis.
Track and accurately report hours spent on projects.
Work with individuals at all levels, provide input to reports and other deliverables, execute multiple assignments, meet agreed deadlines, and adjust to changing client demands.
Perform quality assurance on project deliverables.
Demonstrate a firm understanding of business to formulate opportunities to enhance effectiveness and efficiencies.