Strategic Change Manager, Assistant Vice President

Morgan Stanley•Purchase, NY

5d•Onsite

About The Position

The Automation & Workflow Solutions Team is a strategic transformation function within Morgan Stanley Wealth Management. Positioned at the intersection of process reengineering and technology, the A&W Team leads large-scale initiatives that drive operational excellence through workflow, automation, software/application development, artificial intelligence, and intelligent document processing solutions. The team plays a key role in creating widespread efficiency that enables a shift in capacity towards higher-value clients and business-focused activities. We are seeking a candidate who is energized by the opportunity to drive transformative change at scale. The candidate will help drive initiatives that modernize business processes and deliver technology solutions that redefine how work gets done.

Requirements

Must be highly motivated and an independent leader with a strong work ethic
Exceptional written, verbal, and visual communication and story-telling skills.
Self-starter with a strong sense of ownership, accountability, and entrepreneurial spirit.
Ability to effectively manage ambiguity and apply problem solving skills
Able to prioritize and manage multiple concurrent initiatives
Ability to simplify and communicate complex subject matter
At least 5 years of relevant experience in wealth management, consulting or careers where a similar skill set is developed and demonstrated.
Bachelor’s Degree required.
Strong analytical, strategic thinking and problem-solving skills.

Nice To Haves

Experience with Agile or application development methodology for technology projects is a plus.
Experience designing and delivering Agentic AI and/or Generative AI solutions a plus.
Experience delivering enterprise workflow and intelligent automation solutions a plus.

Responsibilities

Help lead and drive critical strategic change initiatives, from concept through post-execution measurement. This can include gathering and creating business process flows, performing impact analysis, end-to-end user testing and feedback support, pilot/national roll out planning, supporting execution activities such as communications and change management, and tracking success metrics.
Liaise between business, technology, operations, and field service teams to deliver platform solutions and new process creation.
Plan, structure, and facilitate meetings with cross-functional teams, control partners, and senior management to facilitate alignment and decision-making.
Build trusted relationships with stakeholders across a range of functions to anticipate needs, gather input, and ensure clear communication.
Lead program milestone management, end-to-end program tracking, coordination, and risk/issue escalation.
Provide subject matter expertise to embed technology solutions and business strategies to current platforms and operating models.
Identify and elaborate on critical user journeys, use cases, workflows, and business processes that align with the vision/goals and address critical user and business needs.