Strategic & Business Development Executive

Salesforce•Chicago, IL

4d•Remote

About The Position

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The future of commerce is intelligent, personalized, and agentic. As part of Salesforce's Digital organization, the Cimulate Specialist helps the world's leading retailers and consumer brands transform digital shopping experiences using AI-native search, product discovery, merchandising, and recommendations. Cimulate combines advanced generative AI with real-time commerce intelligence to help brands understand shopper intent—not just keywords—delivering more relevant search results, higher conversion rates, increased revenue, and exceptional customer experiences. As a dedicated Cimulate Specialist AE, you will drive the adoption of Cimulate across your territory while partnering closely with Salesforce Digital Specialist Account Executives, Core Account Executives, Solution Engineers, Customer Success, and our partner ecosystem to deliver measurable business outcomes. This is a quota-carrying overlay sales role focused exclusively on Cimulate within the Salesforce Commerce portfolio.

Requirements

5+ years of successful SaaS or enterprise software sales experience with a history of exceeding quota
Experience selling ecommerce, digital experience, AI, search, merchandising, personalization, or marketing technology solutions
Proven ability to navigate complex enterprise sales cycles involving multiple business and technical stakeholders
Executive presence with experience engaging VP and C-level decision makers
Strong business acumen with the ability to connect technical capabilities to measurable commercial outcomes
Experience working in a specialist or overlay sales model alongside account executives and cross-functional sales teams
Excellent collaboration, presentation, negotiation, and account planning skills

Nice To Haves

Experience selling into retail, consumer goods, or ecommerce organizations
Familiarity with enterprise commerce platforms, search technologies, personalization, recommendation engines, or AI-powered digital experiences
Understanding of ecommerce KPIs including conversion rate, average order value, revenue per visitor, search performance, and customer lifetime value
Passion for AI and emerging technologies that are transforming digital commerce

Responsibilities

Own the Cimulate sales strategy and pipeline across your assigned accounts
Partner with Digital Specialist Account Executives and Core Account Teams to identify, qualify, and close new Cimulate opportunities
Lead consultative discovery conversations with ecommerce, merchandising, digital experience, marketing, and IT leaders to understand their commerce search and product discovery challenges
Position Cimulate as a strategic AI platform that improves search relevance, product recommendations, merchandising performance, and shopper engagement
Develop compelling business cases tied to measurable outcomes including revenue growth, conversion improvement, average order value, customer satisfaction, and operational efficiency
Coordinate cross-functional resources including Solution Engineering, Product Management, Customer Success, Professional Services, and Partners throughout the sales cycle
Build executive relationships with digital commerce leaders, CMOs, Chief Digital Officers, Heads of Ecommerce, and merchandising executives
Maintain accurate pipeline management and forecasting while consistently exceeding quarterly and annual revenue targets
Serve as the internal voice of the customer by providing market feedback that shapes the future roadmap of the Cimulate product