Strategic Business Communications Director

Mars•Chicago, IL

15h

About The Position

This Strategic Business Communications Director is responsible for engaging, inspiring and mobilizing Mars Snacking North America Associates through strategic business communications. Mars Snacking is going through a significant transformation, integrating the legacy Kellanova business into Mars, bringing together 12,000 Associates across the region. Providing strategic clarity through clear consistent messaging and engaging content is core to our success, as is ensuring the Leadership Team maintains a pulse on the Associate sentiment, needs and interests. The Strategic Business Communications Director and their team lead a range of communication channels including existing newsletters, townhalls, leadership meetings and in-person events, and should bring innovation to our communications strategy to leverage technology and non-traditional channels to deploy best-in-class communications.

Requirements

Bachelor’s degree in communications, Business or related field; in-house and agency experience a plus
10+ years’ experience across internal and/or external communications.
Ability to respond quickly and support others in the team.
Approach challenges with a proactive, problem-solving attitude.
Ability to effectively manage and work within ambiguity to prioritise business needs.
Leads project steps within a broader project.
Able to work independently.
Uses data to iterate and improve.
Comfort around higher management.

Nice To Haves

in-house and agency experience a plus

Responsibilities

Engage all Mars Snacking North America Associates regarding the regional priorities of the business to increase engagement, advocacy and business performance.
Be proactive in creating polished and highly professional communication materials, including communications to our leadership group and general Associate population.
Own, populate and implement a pipeline of communications. Utilise the full range of communications channels available to reach Associates in the right place, at the right time, and leveraging digital tools for scale, modernity and efficiency.
Townhall and event readiness includes drafting key messages and coaching leaders to ensure strong delivery so that our leaders build trust, clarity and confidence amongst audiences.
Leverage data and insights about Associate sentiment to inform the communications strategy and provide input to the Leadership Team to ensure tone, messaging and visibility represents Associates’ needs.
Partner with Senior Leaders to support their communications and internal visible leadership
Collaborate seamlessly with the global and cross-segment colleagues to elevate the awareness for Mars Snacking North America and our milestone achievements, to learn best practices and to enhance the context shared with MSNA Associates.
Partner with third parties such as event management providers, film crews and production teams to ensure high-quality delivery of communications materials.
Manage SharePoint and Teams Channels to house materials and empower others through access to consistent materials.
Lead the strategic business communications team to plan, develop and deploy the responsibilities of the internal communications function.
In collaboration with the external communications team, generate Associate Ambassadorship for our brands, products and MSNA as a great place to work.