Strategic Advisor

City of New York•New York, NY
•$115,000 - $125,000

About The Position

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. Its Family Services Division (FSD) and contracted providers deliver a broad continuum of community-based prevention services. The Office of Program Management & Sustainability (OPMS) oversees multi-partner projects that advance prevention strategies, foster innovation, and sustain evidence-based programs within the child welfare system. The Strategic Advisor supports OPMS operations and contracted agencies and partners to improve outcomes for children and families and strengthen providers’ capacity to deliver comprehensive services and meet performance goals. Reporting to the Associate Commissioner for OPMS, the Strategic Advisor manages the office’s strategic vision and cross-team workflows, provides staff supervision and capacity building, and leads collaborative projects involving program development, systems, data analysis, and practice support. The role requires knowledge of fiscal procedures, case practice requirements, and program development to align work across OPMS and other ACS divisions. The selected candidate must be permanently appointed (not provisional) in the civil service title of Administration Staff Analyst. The stated salary offer is $115,000–$125,000.

Requirements

  • Must be permanently appointed (not provisional) in the civil service title of Administration Staff Analyst.
  • Must meet the Administration Staff Analyst qualification pathway: qualifying graduate degree and two years of relevant professional experience, including 18 months in an executive, managerial, administrative, or supervisory capacity; or a qualifying bachelor’s degree and four years of relevant experience, including the required 18 months of such experience; or an associate degree/60 credits and six years of relevant experience, including the required 18 months; or a high school diploma and eight years of relevant experience, including the required 18 months; or an equivalent combination of education and experience, subject to the stated minimum requirements.
  • Qualifying experience includes work in budget administration, accounting, economic or financial administration or research; management or methods analysis, operations or organizational research, or program evaluation; or personnel/public administration, staff development, employment program planning, labor market or economic planning, social services program planning/evaluation, or fiscal management.
  • Supervisory experience must have included supervising staff performing professional work in the qualifying areas.
  • Knowledge of fiscal procedures, case practice requirements, and program development.
  • Experience or skills supporting project management, data analytics, and human-centered design are relevant to the described staff supervision and capacity-building duties.

Responsibilities

  • Manage OPMS’s strategic vision and maintain consistent workflows across teams.
  • Directly supervise and build staff capacity in project management, data analytics, and human-centered design.
  • Supervise and support the Strategy and Insight Senior Associate on the Family Experience Survey, including compliance with Local Law 17, and on implementation of the Family Feedback Initiative.
  • Develop and facilitate communications with internal and external partners about the prevention continuum and its intersections with other programmatic and policy areas.
  • Work with the Associate Commissioner to align messaging across teams and contracted providers, including drafting emails and guidance.
  • Lead workstreams that crosswalk Prevention Standards and Indicators requirements with PAMS and Scorecard requirements.
  • Collaborate with internal teams, including the Division of Policy, Planning, and Measurement, to collect and analyze data that informs system health, policy, funding, and advocacy decisions.
  • Work with contracted resources to ensure prevention services respond to families’ needs and are delivered efficiently.
  • Inform FSD leadership of emerging and operational issues and provide technical assistance to provider agencies.
  • Lead special projects, including development of OPMS’s Operational Guide for Contract Processes.
  • Prepare documents and presentations for key partners to build support and improve families’ experiences and circumstances.
  • Represent the division’s priorities on behalf of the OPMS Associate Commissioner at internal and external workgroup meetings.
  • Identify metrics and criteria to evaluate programs’ fiscal and programmatic sustainability.
  • Manage projects by defining problems, identifying resource needs, executing workstreams, and delivering insights across the program portfolio.
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