Strategic Accounts Manager - B2B

Alta Forest Products•Chehalis, WA
•$85,500 - $125,000•Hybrid

About The Position

Alta Forest Products is seeking a driven and analytical sales professional to help grow and manage strategic retail relationships. This role is ideal for someone who enjoys combining customer engagement, business analysis, and problem-solving to drive results. The successful candidate will work closely with customers and internal teams to support sales growth, inventory planning, operational excellence, and long-term account development.

Requirements

  • 3-7 years of experience in business-to-business sales, account management, customer success, business development, or a related commercial role.
  • Experience building and maintaining professional customer relationships.
  • Strong analytical skills and the ability to turn data into actionable business insights.
  • Experience working with spreadsheets, reporting tools, CRM platforms, or business systems.
  • Excellent written, verbal, and presentation communication skills.
  • Strong organizational skills and the ability to manage multiple priorities.
  • A proactive, solutions-oriented approach to challenges.
  • The ability to influence others and collaborate effectively across departments.
  • A demonstrated desire to learn, grow, and take on increasing responsibility.
  • The ability to travel up to 20%.

Nice To Haves

  • Bachelor's degree in Business, Marketing, Finance, Supply Chain, Communications, or a related field.
  • Experience in manufacturing, wood products, building materials, home improvement, industrial products, or related industries.
  • Experience supporting large retail, distribution, or contractor-focused customers.
  • Experience with ERP systems, CRM software, forecasting, inventory management, or sales analytics tools.
  • Understanding of pricing strategies, margin management, and business planning.

Responsibilities

  • Develop and maintain strong relationships with assigned retail and distribution customers.
  • Identify opportunities to increase sales, improve market share, and strengthen customer partnerships.
  • Analyze sales performance, inventory trends, customer demand, and market conditions to support business decisions.
  • Collaborate with operations, planning, logistics, and leadership teams to deliver outstanding customer service.
  • Monitor customer performance against established goals and key performance indicators.
  • Support forecasting, inventory planning, and replenishment activities to ensure product availability and customer satisfaction.
  • Learn and utilize business systems, including Infor M3 and customer-facing platforms such as Vendor Drill, Askuity, IDM, and related technologies.
  • Prepare reports, presentations, and business reviews for both customers and internal stakeholders.
  • Represent Alta Forest Products with professionalism, integrity, and a customer-focused mindset.
  • Participate in customer meetings, industry events, trade shows, and networking opportunities.
  • Travel as needed to support customer relationships and business growth.
  • Perform other duties as assigned.

Benefits

  • Semi-Annual Bonus Program
  • Flexible Work Schedule
  • Employee Assistance Program
  • Generous Medical / Dental / Vision Insurance plans
  • Employee and Family Life Insurance
  • Paid time off, Vacation, Holiday, Sick Leave
  • Employee Referral Program
  • Retirement Savings Plan w/ 4.5% immediately vested employer match
  • Short Term & Long-Term Disability Insurance
  • Voluntary Supplemental Insurance Options, Additional Life, Pet, Illness, and Accident Insurance
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