Strategic Accounts Manager - B2B
About The Position
Alta Forest Products, in collaboration with Itochu Building Products, proudly stands as the world's largest producer of wood fence boards. Our specialization lies in Western Red Cedar and other premium species from the Pacific and Inland Northwest forests. In addition to manufacturing fence boards and pallet stock lumber, Alta's advanced sawmills operate with zero wood waste, efficiently producing valuable by-products such as wood chips, sawdust, mulch, and biofuel. Headquartered in centrally located Chehalis, Washington, Alta operates fence board sawmills, reload facilities, and log yards in Pacific Northwest rural communities. Alta Forest Products is seeking a driven and analytical sales professional to help grow and manage strategic retail relationships. This role is ideal for someone who enjoys combining customer engagement, business analysis, and problem-solving to drive results. The successful candidate will work closely with customers and internal teams to support sales growth, inventory planning, operational excellence, and long-term account development.
Requirements
- 3-7 years of experience in business-to-business sales, account management, customer success, business development, or a related commercial role.
- Experience building and maintaining professional customer relationships.
- Strong analytical skills and the ability to turn data into actionable business insights.
- Experience working with spreadsheets, reporting tools, CRM platforms, or business systems.
- Excellent written, verbal, and presentation communication skills.
- Strong organizational skills and the ability to manage multiple priorities.
- A proactive, solutions-oriented approach to challenges.
- The ability to influence others and collaborate effectively across departments.
- A demonstrated desire to learn, grow, and take on increasing responsibility.
- The ability to travel up to 20%.
Nice To Haves
- Bachelor's degree in Business, Marketing, Finance, Supply Chain, Communications, or a related field.
- Experience in manufacturing, wood products, building materials, home improvement, industrial products, or related industries.
- Experience supporting large retail, distribution, or contractor-focused customers.
- Experience with ERP systems, CRM software, forecasting, inventory management, or sales analytics tools.
- Understanding of pricing strategies, margin management, and business planning.
Responsibilities
- Develop and maintain strong relationships with assigned retail and distribution customers.
- Identify opportunities to increase sales, improve market share, and strengthen customer partnerships.
- Analyze sales performance, inventory trends, customer demand, and market conditions to support business decisions.
- Collaborate with operations, planning, logistics, and leadership teams to deliver outstanding customer service.
- Monitor customer performance against established goals and key performance indicators.
- Support forecasting, inventory planning, and replenishment activities to ensure product availability and customer satisfaction.
- Learn and utilize business systems, including Infor M3 and customer-facing platforms such as Vendor Drill, Askuity, IDM, and related technologies.
- Prepare reports, presentations, and business reviews for both customers and internal stakeholders.
- Represent Alta Forest Products with professionalism, integrity, and a customer-focused mindset.
- Participate in customer meetings, industry events, trade shows, and networking opportunities.
- Travel as needed to support customer relationships and business growth.
- Perform other duties as assigned.
Benefits
- Semi-Annual Bonus Program
- Flexible Work Schedule
- Employee Assistance Program
- Generous Medical / Dental / Vision Insurance plans - one of the best in the industry
- Employee and Family Life Insurance
- Paid time off, Vacation, Holiday, Sick Leave
- Employee Referral Program
- Retirement Savings Plan w/ 4.5% immediately vested employer match
- Short Term & Long-Term Disability Insurance
- Voluntary Supplemental Insurance Options, Additional Life, Pet, Illness, and Accident Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
