Strategic Accounts Director

RBGlobalConshohocken, PA
$120,000 - $140,000

About The Position

The Strategic Accounts Director is responsible for building, maintaining, and nurturing strong business relationships with designated partners to maximize IAA’s revenue and customer experience. The Strategic Accounts Director will communicate regularly with assigned customers and discuss performance, resolve customer queries, and identify opportunities to increase customer engagement with RB Global. The Strategic Accounts Director will work closely with the Strategic Account, Strategic Account Management team, Operations, Product, Performance Excellence, Marketing and other departments as necessary.

Requirements

  • Building, maintaining, and nurturing strong business relationships with designated partners.
  • Maximizing IAA’s revenue and customer experience.
  • Communicating regularly with assigned customers.
  • Discussing performance with customers.
  • Resolving customer queries.
  • Identifying opportunities to increase customer engagement with RB Global.
  • Working closely with the Strategic Account, Strategic Account Management team, Operations, Product, Performance Excellence, Marketing and other departments as necessary.

Responsibilities

  • Build, maintain, and nurture strong business relationships with designated partners.
  • Maximize IAA’s revenue and customer experience.
  • Communicate regularly with assigned customers.
  • Discuss performance with customers.
  • Resolve customer queries.
  • Identify opportunities to increase customer engagement with RB Global.
  • Work closely with the Strategic Account, Strategic Account Management team, Operations, Product, Performance Excellence, Marketing and other departments as necessary.
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