Strategic Account Specialist
Leviton Manufacturing•UNAVAILABLE, UNAVAILABLE
•Onsite
About The Position
The Strategic Account Specialist position supports the development and growth of key strategic accounts by partnering with senior/strategic account managers and cross‑functional teams. This role focuses on new account and stakeholder identification and growth, relationship management, execution of account plans, data analysis, and operational support to drive customer satisfaction, retention, and revenue growth. It is an ideal position for a high‑potential sales or account professional looking to grow into a strategic, customer‑facing role.
Requirements
- Continuously expand knowledge of company product portfolio, including new releases, lifecycle updates, and competitive positioning
- Maintain a strong understanding of structured cabling systems, including copper and fiber optic solutions
- Understanding Fortune 500 customer expectations for their supply chain and knowledge of how to pull together internal and external resources to exceed expectations
- Proactivity – Take initiative to address potential issues or concerns before they escalate to ensure smooth operations
- Strategic Thinker – Ability to think strategically and make informed decisions to support the organizations goals
- Customer Service – Provide excellent service to internal and external customers
- Teamwork – Ability to work well in a team environment that fosters collaboration and cooperation
- Bachelor’s degree in engineering, marketing, sales or business administration preferred
- Minimum 2 years’ experience in structured cabling sales
- Previous experience in account management, customer success, inside sales or related roles required
- Experience working with enterprise or strategic customers preferred
- Experience and knowledge with copper and fiber optic communications infrastructure and architectures preferred
Responsibilities
- Facilitate new business development by proactively identifying, targeting, and closing new strategic account opportunities through outbound prospecting and strategic outreach
- Assist in the development, execution, and tracking of account plans aligned to customer goals and company objectives in partnership with Senior/Strategic Account Managers
- Coordinate cross‑functional and cross-business unit activities with sales, operations, marketing, finance, and customer success teams
- Build strong relationships with customer stakeholders through regular communications, follow-ups, and coordination
- Prepare account reviews, presentations, proposals, and business cases
- Analyze account performance, sales data, pipeline activity, and customer trends to identify risks and growth opportunities
- Track contract terms, renewals, and key milestones to ensure timely execution
- Document project updates and customer interactions to maintain accurate records in CRM systems
- Support issue resolution and escalation management to ensure high customer satisfaction
Benefits
- Medical (with an HSA option), Dental, Vision and Rx coverage beginning the 1st day of the month following your start date
- 401(k) Program with employer matching contributions. Participation begins immediately upon hire; employer match begins after 1 year of service
- Life, Disability, Accident and Critical Illness insurance options
- Up to 11 paid Holidays
- Up to 18 days Paid Time Off
- Volunteer Time Off
- Tuition Reimbursement
- Health Advocacy Program
- Bereavement Leave
- additional wellness incentive programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
