Strategic Account Project Manager- Staples Promotional Products

Staples • Framingham, MA

2d

About The Position

Staples Promotional Products, a division of Staples, is a national leader in the promotional products industry, helping customers build brand loyalty with customized merchandise solutions. The Strategic Account Project Manager plays a pivotal role in driving sales growth within key strategic accounts by leading complex, high-impact initiatives from concept to execution. This role manages end-to-end project delivery, including product development, implementation, client-facing materials, and timelines, while ensuring alignment with client objectives and business goals.

Requirements

• 2+ years of experience in sales, project management, or operations.
• Excellent communication skills across in-person, virtual, and digital channels.
• Strong project management, time management, and attention to detail.
• Proficiency in Microsoft Office.

Nice To Haves

• A strong desire to build a long-term career in sales and strategic account support.
• Passion for promotional products and brand-building solutions.
• Ability to operate independently while supporting multiple strategic accounts.
• Strong communication, organization, and problem-solving skills.
• Comfort working in a fast-paced, highly collaborative environment.
• Bachelor’s degree preferred; equivalent experience considered.
• Experience supporting strategic or enterprise-level accounts
• Exposure to promotional products, branded merchandise, or B2B sales environments.
• SFDC and PromoSpot experience a plus.

Responsibilities

• Support Strategic Account Managers by driving complex, high-impact projects that fuel sales growth within key strategic accounts.
• Manage end-to-end project execution including product development, implementation, client-facing materials, and timelines.
• Partner cross-functionally with Sales, Marketing, Operations, Special Order teams, and vendors to deliver exceptional client outcomes.
• Lead planning and execution of Book & Go (BNG) initiatives, site sales, experiential opportunities, and limited-edition collections.
• Develop project trackers, ensure timely billing, and proactively troubleshoot issues related to invoicing, delivery, and execution.
• Travel as needed to support strategic sales efforts and client engagements.

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days)
• Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree