Export Specialist- Staples Promotional Products

Staples•Framingham, MA

About The Position

Staples Promotional Products, a division of Staples, is a national leader in the promotional products industry, helping customers build brand loyalty with customized merchandise solutions. As an Export Specialist, you will play a critical role in ensuring seamless international shipments, navigating complex regulations, and partnering with cross-functional teams to deliver exceptional service. This role is ideal for someone who is detail-oriented, thrives in a fast-paced environment, and enjoys solving challenges in global logistics.

Requirements

Strong knowledge of international trade, export compliance, and global logistics
Excellent organizational skills and exceptional attention to detail
Ability to manage multiple priorities in a fast-paced, changing environment
Strong communication skills and ability to collaborate cross-functionally
Ability to work both independently and as part of a team
Strong multitasking and prioritization skills
High level of accuracy and attention to detail
2+ years of relevant warehouse work experience
2+ years experience working with freight forwarders, carriers, and vendors
2+ years of experience in international trade and logistics
2+ years proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)

Nice To Haves

Bachelor’s degree in related field
Experience with export documentation, AES filings, and compliance processes
Strong analytical and problem-solving capabilities
Ability to operate effectively in a fast-paced, dynamic environment

Responsibilities

Oversee all aspects of export operations and trade compliance for Staples Promotional Products within the Logistics team
Research country-specific regulations to ensure products meet export requirements prior to shipment
Classify promotional products using Schedule B tariff classifications
Evaluate export limitations including ECCN licensing requirements
Calculate freight, duty, and tax estimates across air, ocean, and ground transportation
Prepare export documentation including Commercial Invoices, Packing Lists, and Certificates of Origin
Track shipments and resolve customs issues with U.S. CBP and foreign agencies
Prepare AES filings and maintain export records for compliance (5-year retention)
Conduct restricted/denied party screenings and compliance audits
Deliver internal training on export compliance processes
Collaborate with vendors, freight partners, and internal stakeholders
Audit and process carrier invoices