Strategic Account Manager (Intellectual Property)
Clarivate•Ann Arbor, VA
•Remote
About The Position
We are hiring a Strategic Account Manager to join our Intellectual Property team at Clarivate. In this role, you will be responsible for leading high-value customer relationships, developing and executing strategic account plans, and ensuring exceptional levels of customer satisfaction. You will oversee day-to-day account activities, driving significant revenue growth, and fostering effective collaboration across teams and departments.
Requirements
- Bachelor’s Degree or equivalent
- 10+ Years of relevant experience in a sales, account management, or customer success type role
- 7+ years of B2B sales experience
Nice To Haves
- Prior experience with Intellectual Property
Responsibilities
- Lead efforts to achieve ambitious sales goals by meeting targets and proactively identifying high-value opportunities for upselling
- Provide detailed and accurate sales forecasts to senior management through consistent and strategic communication
- Develop and execute comprehensive Account Plans through collaboration with the wider account team
- Collaborate effectively with key customers and potential leads, refining and enhancing the established sales cycle and processes
- Deeply understand customer needs and present innovative and compelling solutions to their problems
- Manage and oversee customer opportunities through the entire sales cycle from identifying needs, through solution development and presentation, to quoting, negotiating, and closing the sale
- Continuously enhance knowledge of Clarivate products and services to effectively position our solutions and drive customer success
- Deliver significant long term customer value by solving customer challenges with Clarivate solutions
- Actively engage in high-level meetings and events, sharing strategic insights on customers, products, and sales with the broader team
- Develop high level relationships across the entire account
- Build a clear picture of all the ‘white space’ in the customer account by fully understanding the customer’s business and their medium- and long-term plans
- Maintain and exceed meeting volumes as established by Sales Management to ensure consistent engagement and productivity
- Identify and target high-potential roles within existing customers to expand business opportunities and drive growth.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
