Strategic Account Manager - Broadband

Wesco • Chicago, IL

5h • $95,717 - $143,576 • Remote

About The Position

Wesco is seeking a Strategic Account Manager to support its Broadband business in the Great Lakes Region. The role maintains relationships with key target accounts that have a strategic impact on the organization’s long-term success. It identifies cross-selling, upselling, and repeat-sales opportunities, and resolves issues or concerns to support customer satisfaction.

The Strategic Account Manager partners with Sales to develop and execute strategic account plans, drives new business development in an assigned territory or market segment, and builds relationships with priority customer stakeholders. The role coordinates between field and Global Accounts teams, manages account opportunity pipelines, communicates progress to management, contributes to customer-focused solution development, and engages supplier sales resources to create solutions.

This is a current, active vacancy intended for immediate hire. The position is remote and requires 25%–50% travel. Eligible compensation may include a bonus or sales incentive plan; certain sales roles may also have commission compensation. Benefits for eligible employees may include paid time off, medical, dental, and vision coverage, and retirement savings plans.

Requirements

• High school degree or equivalent required.
• At least 5 years of proven outside sales experience or at least 3 years of strategic account and/or sales management experience.
• History of success maintaining and developing key relationships.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Ability to understand potential in assigned accounts and recognize and create opportunities.
• Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter able to work efficiently under pressure.
• Experience executing in a matrix organization while managing multiple stakeholders and projects.
• Ability to travel 25%–50%.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Work with the Sales team to create and support execution of strategic account plans at key, named accounts.
• Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients in an assigned territory or market segment.
• Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
• Liaise between field and Global Accounts teams on pursuing new agreements, Value-Add/Total Cost of Ownership commitments, and increasing customer wallet share.
• Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
• Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Participate in solution development efforts that best address customer needs.
• Engage supplier sales resources to enlist their support and create solutions.

Benefits

• Eligible employees may receive paid time off.
• Eligible employees may receive medical coverage.
• Eligible employees may receive dental coverage.
• Eligible employees may receive vision coverage.
• Eligible employees may have access to retirement savings plans.
• Eligible positions may include participation in a bonus or sales incentive plan.
• Certain sales roles may offer commission compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED