Strategic Account Manager

Thermo Fisher Scientific • Hanover Park, IL

3d • $65,000 - $100,000

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. A Day in the Life: The Strategic Account Manager is responsible for maintaining reagent revenue in a prescribed group of laboratory accounts within the ImmunoDiagnostics Division (IDD) of Thermo Fisher Scientific. The individual will be expected to maintain, defend, and grow existing laboratory business in these Reference, Hospital, and Health System Laboratory accounts. S/he is specifically accountable for the strategy development and tactical execution of the Autoimmunity and Allergy account retention in their given geography. They will also be expected to hold regular Customer Business Reviews to work with the commercial team to ascertain and act on opportunities for growth and optimized lab utilization; initiatives that could include profile normalization, sales/outreach training, cultivation of clinical champions, etc. Where such opportunities exist, the role will act as the primary liaison between the customer (procurement, lab administration, bench, Medical Director, Outreach, etc.) and IDD Commercial personnel (RM’s, HSE’s, SAE’s, TSS’s). The individual is expected to have a solid working knowledge of the laboratory industry, laboratory sales (Strategic Selling), and an ability to communicate appropriate clinical messages related to IDD’s assays. This is a field-based position with extensive travel in the assigned territory including: IL, WI, MN, and IA.

Requirements

• Bachelor's Degree in life sciences or business
• 5+ years of senior-level sales experience in Diagnostics Sales
• Proven expertise in Diagnostics or Medical Device Sales
• Strategic Selling skills
• Excellent communication and teamwork abilities
• Attitude geared towards achieving outcomes with the ability to influence without formal power
• Strong social skills and ability to assimilate information for support
• Deep understanding of the US healthcare market dynamics
• Dedication to our Corporate Compliance culture and policies
• Outstanding role model for our 4-I Values (Integrity, Intensity, Innovation, and Involvement
• Ability to travel within the territory up to 75%
• Must be legally authorized to work in the United States without sponsorship
• Must be able to pass a comprehensive background check, which includes a drug screening

Responsibilities

• Maintaining reagent revenue in a prescribed group of laboratory accounts
• Maintain, defend, and grow existing laboratory business in Reference, Hospital, and Health System Laboratory accounts
• Strategy development and tactical execution of the Autoimmunity and Allergy account retention
• Hold regular Customer Business Reviews to work with the commercial team to ascertain and act on opportunities for growth and optimized lab utilization
• Act as the primary liaison between the customer and IDD Commercial personnel

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level