Strategic Account Manager

Ivalua•New York City, NY

22h•Hybrid

About The Position

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions. At Ivalua, we are a global community of exceptional professionals who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. The Strategic Account Management team operates across EMEA, AMER, and APAC regions. The team plays a critical role in our sales department working with our strategic accounts focusing on up- and cross sales. The Strategic Account Manager (SAM) is an integral part of Ivalua’s Sales organization. This person is responsible for deepening Ivalua’s relationship within our larger established customers and growing the footprint of our solutions within these organizations in the North EMEA region. This role carries an annual software subscription booking target.

Requirements

Experience in customer facing roles either as Consultant, a Strategic Account Manager or Services Delivery
Keen understanding and demonstrated experience in navigating large, complex organizations.
Knowledge of procurement industry practices, technology and what it takes to make technology implementations successful.
Possesses the ability to work collaboratively with internal teams and client teams.
Detail oriented and able to recognize the needs of others.
Possess the ability to be a listener and make people feel heard as well as the skills to be a mediator when necessary.
Strong executive presence with the ability to command the room and drive discussions towards positive outcomes.
Excellent communication skills in English is a must
Ideal background as a consultant, in delivery or a strategic account manager in the procurement digitalization space

Nice To Haves

University degree in Business Administration, Marketing, or similar, or equivalent experience with proven sales skills

Responsibilities

Establish Ivalua as a trusted advisor to key customers.
Consult in the design of customers’ digital transformation roadmap and advise on how Ivalua’s solutions can help provide the automation, transparency, and accountability in other areas of their business.
Ensure optimal adoption of Ivalua’s solutions within our customers supporting delivery of greater ROI to the assigned strategic accounts.
Work collaboratively with Customer Success, Professional Services, and Implementation partners to identify, develop value propositions/business cases in support of selling additional Ivalua software modules.
Identify internal champions and develop relationships at all levels within the customer’s organization.