Strategic Account Manager

Elevance Health•Indianapolis, IN

4d•Hybrid

About The Position

The Strategic Account Manager is responsible for the growth and retention of existing accounts to include upsells to a higher level of products/services based on business size and scope. Acts as a resource to team members and may assist with on-boarding of new sales associates. Achieves retention and growth targets through expert execution of sales process. Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities. Acts as a consultative collaborative partner with brokers, consultants, and key decision makers. Develops strategic business plans to address broker and/or client needs. Conducts broker/agency education on pertinent topics. Acts as primary customer contact. Coordinates with internal partners to meet and exceed client expectations. Drives opportunities for additional growth and product sales. Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment. Provides consultative and strategic sales knowledge to Large Groups with a solid understanding of client and company objectives. Acts as a resource to team members and may assist with on-boarding of new sales associates.

Requirements

Requires a BA/BS and a minimum of 6 years of sales experience; or any combination of education and experience which would provide an equivalent background.
Sales license required where necessary or the ability to obtain within 60 days.

Nice To Haves

Experience with office tools, cloud-based software, social media & collaboration tools strongly preferred.
Insurance industry experience strongly preferred.
Client facing experience strongly preferred.
Ability to travel in IN 25% preferred.

Responsibilities

Achieves retention and growth targets through expert execution of sales process.
Cultivates deep trust-based relationships and develops comprehensive understandings of client needs and priorities.
Acts as a consultative collaborative partner with brokers, consultants, and key decision makers.
Develops strategic business plans to address broker and/or client needs.
Conducts broker/agency education on pertinent topics.
Acts as primary customer contact.
Coordinates with internal partners to meet and exceed client expectations.
Drives opportunities for additional growth and product sales.
Be an industry and product expert at the local, state, and federal level; continuously updates knowledge in a rapidly changing environment.
Provides consultative and strategic sales knowledge to Large Groups with a solid understanding of client and company objectives.
Acts as a resource to team members and may assist with on-boarding of new sales associates.