Strategic Account Manager

Crenlo Engineered Cabs • Rochester, MN

10d • Remote

About The Position

As a Strategic Account Manager, you will be responsible for driving growth,
strengthening partnerships, and delivering exceptional value across national
accounts with a primary focus on our key partner, Caterpillar. This role
requires a hands-on, relationship-driven sales professional who can navigate
complex organizations, understand customer pain points, and align solutions that
make a measurable difference in their operations.

You will serve as a trusted liaison between our company and high-profile
customers and represent full solution offering. Your success will be measured
not only by revenue growth but by your ability to cultivate long-term
partnerships, meet key performance metrics, and execute customer strategy.

Requirements

• Bachelor's degree in business or related field (or equivalent experience).
• Minimum 7+ years of strategic or national account sales experience, preferably in the heavy industrial sector.
• Proven success managing National or Global accounts within complex organizations at an executive level.
• Demonstrated track record of meeting and exceeding sales goals.
• Strong understanding of industrial operations, logistics, and floorcare solutions.
• Experience using Salesforce CRM for account management, forecasting, and reporting.
• Strategic Thinking: Strong problem-solving abilities, able to ask the right questions and lead consultative discussions.
• Strong Cross-Functional Collaborator: Comfortable working with operations, engineering, marketing, and executive team to deliver holistic solutions.
• Self-Motivated & Self-Starter: Able to work independently without micromanagement, driven, and well organized.
• Exemplify and Embrace Crenlo's Values & Guiding Principles
• Ability to Travel: Expect to travel up to 50% of the time
• Excellent communication, presentation, and negotiation skills.

Responsibilities

• Build and expand relationships within existing national accounts, engaging with multiple stakeholders to understand their operations, challenges, and strategic goals.
• Identify new opportunities within established customers to drive additional revenue growth.
• Leverage insights from internal KPIs, dashboards, and performance programs to identify areas of improvement and ensure customer success.
• Act as the key liaison between the customer and internal teams, ensuring needs and pain points are clearly communicated and addressed.
• Create customer growth and performance-based customer strategies that receive buy in from the customer on both process and outcomes.
• Lead cross functional team across multiple plants to achieve goals, milestones, and provide industry leading support to our customers.
• Prospect and develop new strategic account partnerships.
• Build credibility quickly through thoughtful discovery, business acumen, and an understanding of the heavy, off-road industrial industry.
• Collaborate with internal teams to develop tailored proposals and solutions that meet customer needs and create long-term value.
• Ensure exceptional customer satisfaction by delivering consistent, responsive service and follow-up.
• Anticipate potential challenges and proactively resolve issues before they escalate.
• Deepen partnerships through regular engagement, business reviews, and ongoing communication of performance outcomes and innovation opportunities.

Benefits

• Crenlo offers a competitive benefits package, including medical, dental, vision and life insurance.
• In addition to paid time-off and paid holidays, employees are offered participation in the company 401K with match.
• Regular fulltime employees working 30 hours or more hours per week will be eligible to enroll on the 1st of the month after hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level