Strategic Account Manager

Acumatica•Reston, VA

3d•$100,000 - $120,000

About The Position

As a Strategic Account Manager, you will be responsible for managing and growing relationships with our key enterprise clients. You will act as a trusted advisor, ensuring client satisfaction, driving adoption of our SaaS platform, and identifying opportunities for expansion. This role requires a strategic thinker with strong relationship-building skills, a deep understanding of SaaS solutions, and a proven track record of managing high-value accounts. Acumatica is a company on a mission. We are a leading innovator in cloud ERP (Enterprise Resource Planning) solutions with growing businesses worldwide. Acumatica is different by design and purposely built to help small and midsized companies thrive in today’s digital economy. Our industry-specific business management solution is engineered to address real-world needs—featuring intelligent workflows and market-leading usability that enable companies to manage risk, anticipate disruption, and seize new opportunities. Our principled business practices, growth-friendly licensing, and flexible deployment options put organizations in control of their own future. Acumatica is more than just a product—we are a community of partners, customers, and creators committed to elevating business performance. Our ecosystem is driven by collaboration, merging leading technology and real-world insights to put organizations control of their future. In May of 2025, Acumatica was acquired by Vista Equity Partners, a global investment firm focused on enterprise software, data and technology-enabled businesses. Acumatica’s culture is collaborative and high-energy. We are passionate about our product and our mission, and we are loyal to each other and our company. We value work/life balance, efficiency, simplicity, freakishly friendly customer service, and making a difference in the world. Acumatica offers exceptional professional and financial growth potential. To learn more about Acumatica’s mission, please visit: http://www.acumatica.com.

Requirements

5+ years of strategic partnerships, business development experience in the SaaS industry
Proven experience and success in a Partner / Channel / Alliances role
Demonstrable ability to achieve key revenue targets
Ability to create and present GTM plans; drive internal and external alignment
Demonstrated capabilities to leverage cross-functional support
Result orientation and comfort with setting and achieving metrics & outcomes
Experience working with enterprise clients in the ERP (plus)
Knowledge of SaaS metrics (e.g., ARR, MRR, churn, LTV) and how they impact account strategy.

Nice To Haves

Strong networking and relationship-building skills
Excellent analytical and problem-solving skills
Strong understanding of cloud requirements in the North American market
Excellent verbal and written communication skills
Self-motivated, organized, detail-oriented, and resourceful
Project management expertise, strong planning skills

Responsibilities

Act as the primary quarterback, for all Apex sales in Construction, Distribution & Manufacturing space. This may involve co-selling activities with assigned partners.
Develop and execute account plans to achieve revenue targets, including forecasting, pipeline management, and renewal strategies.
Work closely with product, marketing, and customer success teams to deliver tailored solutions and resolve client challenges.
Lead contract renewals, expansions, and negotiations to ensure mutually beneficial agreements.
Stay informed about industry trends, competitor offerings, and client needs to position our solutions effectively.
Provide regular updates on account health, risks, and opportunities to leadership using CRM tools (e.g., Acumatica CRM).