Strategic Account Manager

AnewHealth•NJ - Remote, NJ

5d•Hybrid

About The Position

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states. The Strategic Account Manager is responsible for overseeing enterprise account management within the assigned channel, driving company growth by building strategic relationships and expanding partnerships with existing contracted and high-potential organizations. This role will be a crucial individual contributor for the team and must bring strong collaboration and communication skills. The Strategic Account Manager will partner with key decision-makers in leadership, effectively demonstrating the value of AnewHealth’s solutions, increasing referrals, and driving year-over-year growth across assigned accounts through relationship building, education, strategic programs and other initiatives.

Requirements

Bachelor’s degree in Business Administration, Sales, or other health related field.
7+ years of experience in account management and/or sales ideally with post-acute health care organizations (e.g. home health, hospice, PACE, LTAC), Medicare Advantage, Medicaid, or other managed care organizations.
Familiarity with the health system, including management workflows, risk-bearing models, and payor-provider collaboration.
Full understanding of the health market partnerships, including key thought leaders and how to best connect/align with them
Effective verbal and written communication skills to clearly convey ideas, manage change, and deliver value
Effective verbal and written communication skills to clearly convey ideas and value to diverse audiences.
Experience engaging with both clinical and administrative stakeholders at all levels within payer organizations.
Proficient in Salesforce (or other CRM systems) and Microsoft Office Suite.
Self-starter with strategic planning ability and strong organizational skills.
Able to manage multiple priorities in a fast-paced, evolving environment.
Embodies AnewHealth’s core values and mission-driven approach.

Responsibilities

Develop and implement strategies, tactics, and solutions to ensure the overall success and year-over-year growth of assigned accounts across all regions.
Partner with leadership to understand specific needs, inform strategy, and identify potential service expansion opportunities.
Stimulate, surface, and shape demand for AnewHealth’s solutions within the target market.
Collaborate with internal teams to drive maximum utilization and engagement within assigned organizations.
Track key performance indicators to monitor referral volume, program utilization, market penetration, and outcomes.
Conduct client visits (virtual and in-person) to maintain strong partnerships, address evolving needs, and uncover opportunities.
Attend and participate in industry conferences and events to build relationships, represent AnewHealth, and share our value proposition with prospective and current partners.
Share insights and feedback from client interactions to help refine and improve internal workflows and service delivery.
Support onboarding and implementation efforts for new health plan clients and referral programs.
Stay current on healthcare policy, payor trends, and managed care initiatives to guide account strategy.
Ensure HIPAA and all applicable regulatory guidelines are followed in all communications and activities.
Embody AnewHealth’s Core Values in all communications and interactions.
Other duties as assigned.