Strategic Account Manager

KLX Energy•Houston, TX

About The Position

KLX Energy Services LLC provides a broad range of technical solutions and equipment to our customers. We provide the right people, best equipment and most convenient locations to deliver expert energy services for every phase of the wellsite. This includes drilling, completions, re-fracing, production, workover, and plug and abandonment. From technical services and wireline to rentals and accommodations, we keep our customers operations running economically, effectively and safely. At KLX, you'll work side-by-side with devoted professionals. You’ll enjoy the benefits of a strong and evolving company; such as excellent compensation and benefits packages, limitless opportunities for professional growth, and a voice in shaping our future. All while working in an environment that emphasizes teamwork, integrity, and professionalism. We are currently seeking a Strategic Account Manager for our corporate office in Houston, TX. PURPOSE: The Strategic Account Manager (“SAM”) role is an integral member of the sales team charged with the management and execution of strategic business initiatives as well as ensuring the financial performance of the client account. Builds, maintains, and expands relationships with assigned accounts, while representing the entire range of company products and services. Typically assigned to three to five strategic customers, the SAM is responsible for achieving a specified sales quota and strategic account objectives. Leads customer account planning and ensures assigned customers’ needs and expectations are met by the company.

Requirements

High School Diploma/Equivalent
4-6 years Related Experience
Relevant strategic sales experience in a business-to-business sales environment
Strong computer and CRM proficiency

Nice To Haves

Bachelor's Degree
Petroleum Engineering or Related Field of Study
10+ years Work Experience
4-6 years Supervisory Experience
Relevant outside sales experience in the oil and gas industry with a track record of account growth.
Intimate knowledge of industry clientele
Ability to turn opportunities and leads into sales bookings
Excellent interpersonal and communications skills
Proven ability to make sound decisions and recommendations in a conceptual selling environment

Responsibilities

Establishes productive, professional relationships with key personnel in assigned customer accounts and proactively assesses, clarifies, and validates customer needs on an ongoing basis.
Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
Facilitates client meetings and guides the decision making process within larger groups.
Coordinates the involvement of company personnel, including operations, PL, and management resources, in order to meet account performance objectives and customers’ expectations.
Proactively leads the strategic account planning process that develops mutual performance objectives and financial targets and meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
Actively participates in creating pricing strategies, resolving pricing challenges, detailing special terms & conditions and MSA development.
Acts as the first point of escalation for issues that our operations and/or PL teams cannot resolve themselves. The SAM will lead resolution of issues, disputes, service quality issues in order to maintain client confidence and relationship.
Proactively develops and maintains account development, contacts, and opportunity profiles within MicroSoft Dynamics CRM
Tracks, monitors, and engages internally and externally on all HES reporting, initiatives and client engagements and safety meetings.