Strategic Account Manager
About The Position
ColonialWebb is seeking an enthusiastic Account Manager with a mechanical engineering or background with skilled trades. The ideal candidate will possess excellent communication and customer management skills, technical competency, preferably in the mechanical (HVAC, electrical and plumbing systems) trade, solid computer skills (Microsoft Office products suite), and a commitment to continuous learning in a fast-paced environment. This role involves interaction with many team members and clients. If you have knowledge of the mechanical (HVAC, plumbing and electrical) commercial service industry, or a mechanical engineering background/education and are looking for a great challenge, we encourage you to apply. ColonialWebb provides all the tools necessary to excel in this position, but the commitment to succeed comes from you! We are focused on our people, our culture and our business. We specialize in multiple trades and our teams do work in New Construction, Mechanical Service, Industrial Refrigeration, Special Projects, and Manufacturing. We have been providing an array of services for our commercial customers for over 50 years. Comfort Systems USA is composed of more than 45 operating companies in over 170 locations across the United States. We are a leading building and service provider for mechanical, electrical and plumbing building systems. We take great pride in knowing that the work we do can improve the lives of those around us. Our national footprint means that we have career opportunities across the USA, ranging from entry-level field and office positions to experienced professionals who support a wide range of projects.
Requirements
- Mechanical Engineering degree or 2 + years mechanical experience (HVAC, plumbing, or electrical)
- Skillful listener, with excellent communication, interpersonal, and customer service skills
- Proficiency with MS Office, CRM systems, and Internet use
- Client management skills; able to manage customer relationships, perceptions and expectations
Nice To Haves
- Excellent communication and customer management skills
- Technical competency, with a preference in the mechanical (HVAC, electrical and plumbing systems) trade
- Has solid computer skills (Microsoft Office products suite)
- Is committed to continuous learning in a fast-paced environment
- Enjoys interaction with many team members and clients
- Knowledge of the mechanical (HVAC, plumbing and electrical) commercial service industry
- Mechanical engineering background/education
Responsibilities
- Support sales and operations for Service Project and Service Agreement opportunities
- Perform estimating activities for commercial mechanical service projects (i.e., equipment replacements, retrofits, installations)
- Develop trusting relationships with customers and grow those relationships
- Identify customer objectives and how our services may fit their needs
- Analyze and make recommendations on modifying and repositioning agreements on renewal processes
Benefits
- Competitive pay range of $70k to $110k with commission opportunities
- Vehicle allowance
- Career development and progression
- 401(k) plan with company match
- PTO and paid holidays
- Excellent medical, dental, life, vision and disability benefits
- Employee Assistance Program
- Employee referral incentives
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
