Strategic Account Manager

Wesco • West Valley City, UT

5h • $95,717 - $143,576

About The Position

The Strategic Account Manager maintains client relationships with key target accounts that have a strategic impact on the organization’s long-term success. The role identifies cross-selling, upselling, and repeat-sales opportunities and resolves issues or concerns to ensure customer satisfaction. It works with the Sales team to execute strategic account plans, develops new business in an assigned territory or market segment, and builds relationships with priority customer stakeholders to understand their business issues and recommend value-delivery opportunities. The position also coordinates between field and Global Accounts teams on new agreements, Value-Add/Total Cost of Ownership commitments, and customer wallet-share growth. The role manages account opportunities and renewals, communicates progress to management, participates in solution development, and engages supplier sales resources to develop customer solutions. Travel may be required up to 25%.

Requirements

• High school degree or equivalent required.
• At least 5 years of proven outside sales experience, or at least 3 years of strategic account and/or sales management experience.
• History of success maintaining and developing key relationships.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
• Ability to identify potential within assigned accounts and recognize and create opportunities.
• Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
• Strong negotiation and problem-solving skills.
• Proficiency with CRM software and Microsoft Office.
• Self-starter able to work efficiently under pressure.
• Experience executing in a matrix organization while managing multiple stakeholders and projects.
• Ability to travel up to 25%.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Work with the Sales team to create and support execution of strategic account plans at key, named accounts.
• Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients in an assigned territory or market segment.
• Develop relationships with priority customer stakeholders, understand their key business issues, and recommend ways to deliver value.
• Liaise between field and Global Accounts teams regarding new agreements, Value-Add/Total Cost of Ownership commitments, and increasing customer wallet-share.
• Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
• Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Participate in solution development efforts that address customer needs.
• Engage supplier sales resources to enlist their support and create solutions.

Benefits

• Paid time off
• Medical coverage
• Dental coverage
• Vision coverage
• Retirement savings plans
• Eligible positions may include participation in a bonus or sales incentive plan.
• Certain sales roles may include commission-based additional compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED