Strategic Account Manager
Nextech•West Melbourne, FL
•$75,000 - $100,000•Hybrid
About The Position
As a Strategic Account Manager (SAM) at Nextech, you’ll be the driving force behind our most important customer partnerships — shaping growth strategies, delivering solutions, and ensuring excellence across every touchpoint. This role is about more than managing accounts; it’s about leading business impact through relationships, insight, and innovation.
Requirements
- Bachelor’s degree in Business, Marketing, or a related field (preferred)
- 5–7+ years of experience managing large regional or enterprise accounts
- Proven success in contract negotiation, forecasting, and budgeting
- Strong relationship-building and client management background
- Proficiency with CRM platforms (Salesforce, GoldMine, etc.) and Microsoft Office Suite
- Excellent presentation, communication, and influencing skills
- Knowledge of HVAC/R or construction/service industries preferred
- Ability to manage multiple priorities and drive organizational initiatives across teams
- Willingness to travel up to 30%
Responsibilities
- Own annual revenue, margin, and accounts receivable goals for assigned enterprise-level clients
- Build, strengthen, and expand long-term relationships with key customer decision-makers
- Develop and execute comprehensive annual account plans aligned with both client goals and Nextech’s business objectives
- Act as the primary liaison, ensuring exceptional communication between clients and Nextech’s internal operations and service teams
- Partner with Sales Operations to manage and support contract renewals and RFP processes
- Identify and pursue new revenue opportunities within existing accounts to drive growth and broaden service adoption
- Assess evolving customer needs and deliver tailored, high-impact HVAC/R solutions that enhance partnership value
- Oversee account billing and collections to optimize cash flow and ensure financial health across your portfolio
- Represent Nextech with professionalism, leadership, and an unwavering commitment to safety, integrity, and customer success
Benefits
- Competitive compensation package with performance-based incentives
- Medical, dental, vision, and 401(k) with company match
- Paid time off and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
11-50 employees
