Strategic Account Manager

SpendHQ•Atlanta, GA

7d•Remote

About The Position

SpendHQ is a fast-growing and dynamic Procuretech Scale-up with an incredible collaborative company culture. Our team is constantly innovating – we invented performance management for procurement and we are a market leader and innovator in spend analytics. We provide procurement teams with the tools they need to drive value for their organization, and we have fun doing it. The SpendHQ SaaS solution has been on the market for over 10 years. Our clients are recognized market leaders from both mid-size organizations and large, multinational corporations. There are 20,000+ SpendHQ users across 500+ global clients. It is thanks to each of our employees that we are where we are today. We proudly have more over 100 team members in 10 countries with headquarters in both Atlanta and Lyon. But we are not stopping here. SpendHQ is taking on new challenges and we look forward to continuing to grow the company and team. The Strategic Account Manager role focuses on strengthening relationships with key accounts, driving value through SpendHQ’s solutions. It involves collaborating with senior stakeholders to develop long-term strategies, driving revenue growth, ensuring client retention, and managing complex sales processes. The role also influences product strategy to meet client needs.

Requirements

At least 5 to 10 years of experience in an Account Management or Sales role within an Enterprise SaaS environment.
Familiarity with the procurement technology landscape and understanding of the industry.
Strong business mindset and enjoyment in negotiating and identifying opportunities.
Organized, rigorous, and detail-oriented.
Proactive and autonomous, and comfortable taking ownership of client relationships.
Excellent verbal communication skills and the ability to build strong relationships with prospects and clients.
Ability to quickly learn and use tools such as CRM platforms.
Team player who enjoys helping colleagues and collaborating across teams.
Fluent in English, both written and spoken.

Responsibilities

Manage and strengthen relationships with strategic accounts, aligning SpendHQ solutions with client objectives.
Identify and capitalize on growth opportunities like cross-selling and up-selling to achieve revenue goals.
Develop strategic account plans to reach long-term revenue targets.
Identify risks early and build a strong plan to retain customers.
Educate and guide complex clients on best practices for SpendHQ’s solutions.
Assist clients in creating ROI cases and executing procurement strategies tailored to their organizational goals.
Lead high-stakes sales cycles and renewal negotiations, ensuring client buy-in.