Strategic Account Manager - U.S.

Goway Travel • La Quinta, CA

8h • Onsite

About The Position

We are looking for a dynamic and results-driven Account Manager who excels at building strong relationships and thinking on their feet. In this role, you will partner closely with key accounts to drive revenue growth and deepen client engagement within your portfolio. You will take ownership of all aspects of account management, including negotiation, marketing plan execution, and the development of robust business strategies aligned with our corporate objectives.

Requirements

• Minimum of 3 years B2B travel industry experience in a similar role
• Strong contracting and negotiation abilities
• Excellent analytical and problem-solving skills
• Proven ability to meet deadlines and manage multiple tasks
• Capable of working both independently and collaboratively within a team
• Outstanding verbal and written communication skills
• Exceptional customer service orientation
• Results-driven with a strong sales focus
• Positive, proactive team player with a “can-do” attitude
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• Excellent command of written and spoken English
• Willingness and ability to travel up to 50% of the time, both domestically and internationally.

Nice To Haves

• University degree preferred

Responsibilities

• Maximize revenue within your portfolio of preferred partner accounts
• Build and maintain strong relationships with assigned accounts at both head office and travel advisor levels
• Develop and execute strategic marketing plans for all key accounts
• Negotiate annual preferred agreements, including setting business goals, marketing strategies, and growth targets
• Prepare and implement a comprehensive Sales Plan, including monthly call patterns, participation in area trade shows (with anticipated costs), and other sales activities
• Accurately document all sales-related activities in Goway’s CRM (Salesforce)
• Conduct monthly analysis of account performance and marketing ROI, and monitor relevant industry updates
• Conduct sales calls, attend trade shows, and deliver destination or agency presentations as required
• Submit monthly business and expense reports, as well as Staff Travel Forms when necessary
• Provide ongoing feedback to the Director of Sales and USA National Account Manager regarding customer service and any field issues
• Participate in special projects on an ad hoc basis
• Represent Goway at national shows, conferences, and events

Benefits

• Competitive salary
• Performance incentives
• Paid personal days
• Birthday off each year
• Continuous learning
• Industry-leading training
• Generous paid time off (three weeks of vacation, six personal days)
• Exclusive perks and discounts on worldwide getaways

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level