Strategic Account Manager

Incident IQ•Atlanta, GA

23d•Hybrid

About The Position

Incident IQ is seeking a Strategic Account Manager (SAM) to drive new ARR targets within assigned accounts. The SAM will be responsible for acquiring new customers and expanding existing ones by actively prospecting, qualifying, and closing new business. This role involves building strong relationships with assigned customers to maximize the utilization of Incident IQ offerings and developing a deep understanding of their needs. The SAM will collaborate with Customer Success and Product teams to stay informed about Incident IQ technologies. Key activities include qualifying leads, managing the buying cycle, conducting customer assessments, and coordinating follow-ups to close deals. The ideal candidate possesses a persuasive communication style, expertise in demonstrating technology value, and strong internal communication skills with various departments.

Requirements

Four (4) year college degree, or equivalent experience
Minimum of 7 years new logo sales experience with SaaS solution OR, minimum of 5 years new logo sales experience in K12 market
Track record of consistent top performance – meeting/exceeding ARR targets
Track record of closing large complex opportunities with multiple stakeholders
Exceptional communication skills, both written and verbal, with the ability to simplify complex technology
Exceptional group presentation skills – compelling and persuasive style
Highly organized and process driven work habits
Driven individual with ability to work independently and within a team environment in a competitive marketplace
Strong knowledge of Salesforce, Microsoft Office, Google Suite, etc.
Ability to travel up >25%

Nice To Haves

Experience in SaaS sales to the K12 market is highly preferred

Responsibilities

Meet and exceed sales results - new ARR targets
Prioritize assigned prospects and customers
Contact prospects, generate interest and qualify needs for iiQ offerings
Deliver compelling sales presentations and product demonstrations for new prospects and current customers
Manage the buying cycle for all new prospects – including discovery, demonstration, competitive differentiation, piloting, negotiating, and closing
Expand assigned customers with goal of achieving 100% sold for iiQ offerings
Communicate customer stories and best practices in a compelling persuasive way
Develop relationships with key stakeholders to ensure long-term success
Effectively manage follow up activities to move selling opportunities to a decision
Communicate and present territory activity, performance, and forecasting to leadership (weekly, monthly, quarterly)
Develop and maintain appropriate new sales pipeline for consistent performance
Enhance personal effectiveness through the efficient use of technology
Generate ad hoc reports for internal departments as needed