Strategic Account Manager

Fortra•US-MINNESOTA, MN

About The Position

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more! We are seeking a driven and customer-focused Strategic Account Manager to strengthen relationships and generate revenue within our existing strategic accounts. In this role, you will be responsible for closing additional business opportunities and ensuring successful renewals for large, high-value accounts critical to the organization. Your responsibilities will include identifying and qualifying opportunities, preparing formal proposals, leading negotiations, and overcoming objections to secure sales and renewals. This position is ideal for a results-oriented professional with strong solution knowledge, exceptional communication skills, and the ability to deliver accurate sales forecasts consistently.

Requirements

Bachelor’s degree required
Excellent written and verbal communication skills
Strong organization and time management skills with the ability to manage competing priorities
Demonstrated ability to problem solve and negotiate with emphasis on closing the sale
Strong problem-solving and analytical skills, with a keen attention to detail.

Nice To Haves

Experience selling software/technology solutions preferred

Responsibilities

Build strong relationships with key stakeholders at our Strategic Accounts, including electronic interactions, telephone calls, and in-person meetings.
Schedule and present Quarterly Business Reviews to key stakeholders at our Strategic Accounts.
Build internal alignment and action plan to address any issues that may impede renewal and/or additional sales within the Strategic Accounts.
Follow up on leads and inbound requests from the Strategic Accounts.
Identify and properly qualify business opportunities for additional business within the Strategic Accounts.
Determine customer needs and apply a product and services offering in an effective manner.
Lead negotiations, coordinate complex decision-making process, and overcome objections to closure.
Assist in determining sales strategies and goals for products and services.
Assist in evaluating product and service offerings in terms of customer needs.
Continuously refine and improve business analysis processes to enhance efficiency and outcomes.
Other duties as assigned.