Strategic Account Manager

Alliant Purchasing, LLC•Louisville, KY
•Remote

About The Position

Alliant Purchasing is seeking a Strategic Account Manager. Under general supervision, the Strategic Account Manager performs a wide range of activities associated with day-to-day servicing of current/prospective GPO clients and overall development of Alliant Purchasing programs. The Strategic Account Manager serves as a direct link between Alliant Purchasing and existing GPO clients by managing day-to-day affairs, identifying contract opportunities, ensuring customer support & satisfaction, and increasing overall revenue. This is a US Southeast remote position. We will supply all needed equipment.

Requirements

  • Bachelor's degree in business or a related field required.
  • 5+ years of successful Healthcare experience preferred
  • Excellent verbal and written communication skills required.
  • General knowledge of Healthcare, GPO, Pharmacy, Contracting, or clinical knowledge required.
  • Experience in hospitals and/or Long-Term Care.
  • Working knowledge of Microsoft Office including Outlook, Word, and Excel, and ability to navigate on the Internet required.
  • Ability to travel around region with possibility of 1-2 overnights a week.
  • Must have reliable transportation and a valid driver’s license.
  • Ability to transition smoothly with change (as healthcare is always changing).
  • Ability to be proactive in identifying, addressing, and resolving client or program issues.
  • Presentation of a professional image and friendly attitude with a positive customer service orientation.
  • Ability to identify opportunities and propose appropriate solutions to Senior Vice President.
  • Good phone skills to handle customer inquiries and resolve issues with customers, new items, or vendors.
  • Need to be highly organized and able to handle multiple projects.
  • Must be a team player.

Responsibilities

  • Servicing of clients and development of Alliant Purchasing programs.
  • Educate clients on Alliant Purchasing programs.
  • Provide phone/email support and in-field services by periodically making on-site visits to client facilities.
  • Manage client utilization of contracts to maximize revenue and profitability results.
  • Develop positive, productive relationships with leaders in healthcare and other industries to generate sales leads; participate in regional, state and national events.
  • Guide customers through the full implementation process to realize maximum savings and benefits.
  • Direct and implement strategic sales activities and account planning based on purchase plans and related objectives of prospects and clients.
  • Maintain competitive knowledge to effectively promote company’s services and actively participate in affiliate opportunities.
  • Must be able to prioritize, plan, and handle multiple tasks/demands simultaneously.

Benefits

  • Health, dental, and vision insurance
  • Life and disability insurance
  • Critical illness, accident, and hospital indemnity insurance
  • Pet insurance and pet discount program
  • EAP
  • HSA with employer match
  • 401(k) plan with employer match
  • Generous paid time off
  • Paid parental leave
  • Generous holiday schedule
  • Hybrid work schedule
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