Strategic Account Manager - Broadband

Wesco•Chicago, IL
•Remote

About The Position

Wesco is seeking a Strategic Account Manager to support its Broadband business in the Great Lakes Region. The role maintains relationships with key target accounts that have a strategic impact on the organization’s long-term success. It identifies cross-selling, upselling, and repeat-sales opportunities and addresses issues or concerns to ensure customer satisfaction.

Requirements

  • High school degree or equivalent required.
  • At least 5 years of proven sales experience in outside sales, or at least 3 years of strategic account and/or sales management experience.
  • History of success maintaining and developing key relationships.
  • Knowledge of business and management principles, including strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
  • Ability to identify potential in assigned accounts and recognize and create opportunities.
  • Excellent communication and interpersonal skills, with an aptitude for building strong client relationships.
  • Strong negotiation and problem-solving skills.
  • Proficiency with CRM software and Microsoft Office.
  • Self-starter able to work efficiently under pressure.
  • Experience executing in a matrix organization while managing multiple stakeholders and projects.
  • Ability to travel 25%–50%.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Work with the Sales team to create and support the execution of strategic account plans for key named accounts.
  • Drive new business development by researching, qualifying, contacting, presenting to, and closing new clients within an assigned territory or market segment.
  • Develop relationships with priority customer stakeholders, understand their business issues, and recommend ways to deliver value.
  • Act as a liaison between the field and Global Accounts teams when pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments, and increased customer wallet share.
  • Maintain and manage a pipeline of opportunities at named accounts, including renewals, projects, and share-improvement opportunities.
  • Communicate customer activity, opportunity and renewal status, and strategic-plan progress to management.
  • Participate in developing solutions that best address customer needs.
  • Engage supplier sales resources to enlist their support and create solutions.
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