Strategic Account Manager - Stellarus, Sr. Principal
About The Position
The Customer Experience organization is responsible for ensuring Stellarus’ most critical customers achieve measurable, sustained value from the platform and maintain long-term trust and partnership with the company. The Senior Principal, Strategic Account Manager is a senior individual contributor role accountable for the strategic, commercial, and executive level management of Stellarus’ most valuable and complex customer relationships with flagship health plans. In this role, you will serve as the primary executive level account owner for designated strategic customers whose success materially impacts Stellarus’ revenue trajectory, platform adoption, and market credibility. You will operate with broad autonomy to shape multi-year account strategies, negotiate complex commercial agreements, guide value realization and solution adoption, and represent Stellarus directly with C suite leaders, including CEOs, within large, regulated, and highly matrixed customer organizations. This role is calibrated at the Senior Principal level due to its enterprise-wide impact, executive decision-making authority, and responsibility for high risk, high visibility customer outcomes. The role does not have direct people management responsibilities. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow—personally, professionally, and financially. We are looking for a leader who can build strong teams, operate with clarity and accountability, and deliver results through collaboration.
Requirements
- Senior individual contributor role accountable for strategic, commercial, and executive level management of customer relationships.
- Operate with broad autonomy.
- Executive decision-making authority.
- Responsibility for high risk, high visibility customer outcomes.
- Ability to build strong teams.
- Operate with clarity and accountability.
- Deliver results through collaboration.
- External hires must pass a background check/drug screen.
Responsibilities
- Serve as the primary executive level account owner for designated strategic customers.
- Shape multi-year account strategies.
- Negotiate complex commercial agreements.
- Guide value realization and solution adoption.
- Represent Stellarus directly with C suite leaders, including CEOs, within large, regulated, and highly matrixed customer organizations.
Benefits
- Opportunities for people to grow—personally, professionally, and financially.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
Number of Employees
1-10 employees
