Strategic Account Manager, National

Lennox International • Richardson, TX

4d • $101,000 - $132,300 • Hybrid

About The Position

Under general supervision, this role is responsible for maintaining strong relationships with one or more large retail partners and collaborating with field sales and participating dealers to maximize sales opportunities.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum of 1 year related experience.
• Expert relationship-building, listening, persuasion, negotiation, and time management skills.
• Knowledge of marketing strategies, sales techniques, and sales control systems.
• Strong understanding of customer service principles, including needs assessment and satisfaction evaluation.
• Effective written and verbal communication skills.
• Substantial industry and product knowledge.
• Proficiency in Microsoft Office and Customer Relationship Management (CRM) software.

Nice To Haves

• Demonstrated success in customer-facing sales and account management roles (for internal candidates).

Responsibilities

• Maintain and grow business with assigned national or global retail accounts.
• Partner with retail customers on marketing initiatives, product placement, dealer relationships, and store expansion.
• Assist in developing and implementing retail program guidelines and training for field sales and participating dealers.
• Support the launch of consumer promotions and offers with retail partners.
• Contribute to the development and production of program literature, store displays, and creative collateral.
• Ensure timely and equitable resolution of end-consumer issues through collaboration with field sales, dealers, and retail partners.
• Recommend and implement strategies or programs to increase profitable sales through retail channel partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level